“I bought this USB adapter because my Dell computer does not have a built in network adapter. I connected it to the computer as directed, and it finds our home network, Xfinity xFi gateway, but won't provide an internet connection). What is wrong?”
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HI- I have the exact same setup. but I am using Windows 10 version 1909 and I made sure to install the drivers from their website. Had no issues. Their tech support is pretty good.
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