“What is the firmware version on the BestBuy model? Please confirm that CM1000 comes with the updated firmware for the Comcast CMTS activation bug? https://community.netgear.com/t5/Cable-Modems-Routers/Netgear-CM1000-activation-woes/td-p/1191014”

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• Mine came with v2.01.14. I have xfinity and had no issues connecting, just follow the instructions included.

  Answered by Nicky 9 years ago

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• I am a Comcast customer. I bought the CM1000 on 01/12/2017 and I got it activated with Comcast on that same day. I had ZERO issues getting it activated; the process took about 15 minutes while I was on the phone with the agent.

  Answered by AcePilot74 9 years ago

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• I didn't have any problems activating mine with Comcast. It has been working fine for several days now.

  Answered by ZooDog 9 years ago

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• Ordered mine online from Best Buy. Received 01/06/2016 with firmware V2.01.14.

  Answered by MergAtroid 9 years ago

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• Yea, that's the problem, shouldn't have to call Comcast at all to activate it.

  Answered by Flyingmedic 9 years ago

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