“What is the firmware version on the BestBuy model? Please confirm that CM1000 comes with the updated firmware for the Comcast CMTS activation bug? https://community.netgear.com/t5/Cable-Modems-Routers/Netgear-CM1000-activation-woes/td-p/1191014”

1-5 of 5 Answers

• Mine came with v2.01.14. I have xfinity and had no issues connecting, just follow the instructions included.

  Answered by Nicky 8 years ago

  • Verified Purchase
  • 

  Helpful (6)Unhelpful (3)

  Report

  Sorry, there was a problem. Please try again later.

• I am a Comcast customer. I bought the CM1000 on 01/12/2017 and I got it activated with Comcast on that same day. I had ZERO issues getting it activated; the process took about 15 minutes while I was on the phone with the agent.

  Answered by AcePilot74 8 years ago

  • Verified Purchase
  • 

  Helpful (2)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I didn't have any problems activating mine with Comcast. It has been working fine for several days now.

  Answered by ZooDog 8 years ago

  • Verified Purchase
  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Ordered mine online from Best Buy. Received 01/06/2016 with firmware V2.01.14.

  Answered by MergAtroid 8 years ago

  • Verified Purchase
  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Yea, that's the problem, shouldn't have to call Comcast at all to activate it.

  Answered by Flyingmedic 8 years ago

  Helpful (0)Unhelpful (3)

  Report

  Sorry, there was a problem. Please try again later.