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Ooma - Telo Internet Home Phone Service - Black

Model:
892943002445
SKU:
3404027
Page Showing 41-60 of 248 questions
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  • QuestionIf I switch to OOMA phone service, do I need to buy a new phone ?

    Asked by April.

    • Answer Absolutely not. This will handle voice as well as faxing with standard "normal" equipment. If you want to keep your current phone number though, you will have to contact your current provider to port it to your Ooma. This can take from a few days, to several weeks, depending on how bad/good your provider is at customer service. I've had my Ooma since February 2022 and I pay $6.07/mo for my phone servicev without any issue. Basically, I'm paying the taxes only....

      Answered by Anonymous

  • QuestionHow do I connect my existing phones?

    Asked by scott.

    • Answer The Telo has one conventional phone jack in the back. For multiple extensions, it's best to use one base phone with as many wireless extensions as desired (up to the limit of your base phone). We use an AT&T base that allows up to 11 extensions. In theory, a splitter can be used to plug in multiple phones/base units, but the higher power draw can compromise performance of the Ooma service.

      Answered by RokuNewbie

  • QuestionI have several handsets connected with my current provided phone service. With Ooma, must one phone be plugged in to the Ooma unit or does one plug the Ooma unit to the jack on the modem/gateway? I can't figure out how multiple handsets will work.

    Asked by PEPPY.

    • Answer Ooma is plugged into cat 5 from your internet and any phone jack in the system. All phones in the system are now live

      Answered by Anonymous

  • QuestionI am interested in a OOMA Telo Air. Is this device compatible with the CISCO SPA 303-3 IP Phone? What is the simplest wall mount phone that might be compatible?

    Asked by lamar.

    • Answer Beware of making any purchase until you check with your internet provider that they support Ooma. I have AT&T and they do not support third party connections, they are blocking my Ooma device with a firewall.

      Answered by NotaTechie2021

  • QuestionCan I use the same phone number at two different address with two different telo devices?

    Asked by Buzz.

    • Answer You can have two physical phones with same number such as an expandable phone system where one is connected to your Ooma, and the another in a different location “within” your house as long as your phone signal is strong enough. If you were to buy two Ooma devices each device has its own serial number that when activated you must select a unique phone number for it, so you wouldn’t be able to select the same number if it’s already assigned to another Ooma device. I recommend you double check w/ Ooma.

      Answered by Remi

  • QuestionDo I need to have landline home phone service in place or just internet?

    Asked by QueenZ.

    • Answer You will need high speed internet to plug this into. Then just plug your existing phone into the back of the Ooma and you still have a landline--but at only $6 per month (for the taxes and access fees). We save $45 per month with this. The only problem I had was the following: the Ooma is plugged in upstairs. My downstairs wall-mounted phone didn't get enough power for it to work correctly. I just got a Uniden cordless phone with multiple handsets (in my case--a 3-phone system) and plugged the base unit into the Ooma. The second handset it upstairs and the third is downstairs. Everything works great!

      Answered by RonS

  • QuestionDI NEED WIFI TO HOOK UP OOMA

    Asked by SANDY.

    • Answer No. However, you do need internet. Ooma connects directly to your modem. Then you go online and set up. It works like AT&T U-verse, just A LOT less expensive

      Answered by TechJunky

  • Questioncan I hook the Ooma to a Router Extender? I have a Netgear 64- 5G EXTender.

    Asked by Shoe.

    • Answer You can hook a Ooma to a range extender and it will work. But it will work badly because it is in competition with your other wireless traffic. So you may hear some echoing but if you don't mind that then it will work. Ted

      Answered by TedW

  • QuestionDoes it work with fax machine? Does it shutoff quite off like magic jack ?

    Asked by Ladyt.

    • Answer The reason I purchased it was to use it for a dedicated fax line and it works perfectly. I love this device. I can also use it for calls when and if I want to but bought it for a fax line and could not be happier! Great device. Worth every penny.

      Answered by ksstingray

  • Questionhow do i port a tracfone # to omma

    Asked by leoo.

    • Answer The port process works by area code and provider. Not all numbers can be ported.

      Answered by Ollie

  • QuestionI have a land line with AT&T. Can Ooma port that number?

    Asked by lee27513.

    • Answer Yes, you can port with AT&T. There are very easy instructions that come with the equipment. AT&T is a little difficult getting to the correct person but I only had to call regarding verifying everything was done. I got a misleading email stating services were disconnected before the number was ported which caused a little concern but I called and made sure the number was still active until the port was completed.

      Answered by LBPearland

  • QuestionCan I still use my VTech AT&T CL82414 phones (currently used with comcast)? They also has its own answering system, so can I use that, or must Ooma be used?

    Asked by JAHred.

    • Answer our phone system base unit plugged into the Ooma unit and then worked like they did before. Our phone base determined the number of rings before answering and keeps the basic phone functions such as speaker phone, hold and caller ID. Ours has a default automated answer to then leave a message that we can access remotely as we did before. Not sure if Ooma allows your own answering system.

      Answered by Anonymous

  • QuestionWhat is the monthly coast for service?

    Asked by Harry.

    • Answer Depends on the taxes in your area. Basic service for me is $6.11 a month. Premium service if you want all the bells and whistles is $19 a month. You can go the ooma website to enter your zip to find out how much basic service will cost you.

      Answered by QCman

  • QuestionIf I already have VOIP service through AT and T, can I plug my Ooma Telo into the phone jack on my fiber gateway and get service to my phone jacks in different rooms? Once AT and T service is discontinued, will the Ooma Telo VOIP service still work?

    Asked by PEPPY.

    • Answer I just did this. I had AT&T fiber and AT&T VOIP. I cancelled AT&T VOIP, plugged my OOMA into the fiber router, pulled the phone connector from the fiber router and plugged it into the OOMA. Once registered, the phones worked in all the rooms. I ported my old phone number from AT&T to OOMA and everything works great.

      Answered by Mainframer

  • QuestionIs it portable like my Verizon unit? In other words, can I take it to Florida to my home for the winter?

    Asked by Portability.

    • Answer Yes you can as long as you connect it to the internet. The phone number will travel with you as I have moved twice since buying mine.

      Answered by nyereret

  • QuestionWill this work with a wireless router? No physical line available....

    Asked by mikeal.

    • Answer This model requires an Ethernet wired connection to the router. The Telo Air version allows for either a wired or wireless connection. If your intention is to enroll in the Premier Plan for its Second Number feature, consider a Telo or Telo Air packaged with 1-3 HD3 handsets.

      Answered by RokuNewbie

  • QuestionIf you use the premium service, you said you can use your cell phone with it...so can you dump your cell phone provider and use this, or will this only work on your cell phone in your home?

    Asked by NancyCL.

    • Answer Sounds like your question should have been directed to Ooma Customer Service. I received this question because I had reviewed the Ooma Telo device. I don't see an option to actually USE your cellphone with this device. With premium service you have the option to download a smart phone app that will allow you to receive notifications on your cellphone. Ooma also offers an extra cost device ($100 - $120) that requires additional monthly charges ($5) for service that allows the Ooma device to work thru a cell network. This would mean your home phones would connect to the Ooma Telo and the Telo would connect to a cell network in place of the internet in the case of Internet outage or power outage. Theoretically it sounds like you could use this in place of an internet connection (for phone service only) within your home. I see no mention of anything that can replace your cell phone provider for calling services to and from your cellphone.

      Answered by DWLsurvived2020

  • Questioncan i scan documents from my printer when on Ooma?

    Asked by 6208rkc.

    • Answer The OOMA device does not have any impact on your printer! If the printer has scan capability, you can scan documents to your PC as always.

      Answered by Anonymous

  • QuestionMy cell phone rings how do I answer it using the Ooma Telo VOLP?

    Asked by Anonymous.

    • Answer Our Ooma was purchased for replacing our landline connection with Verizon and keeping our landline number. Ooma $6 versus Verizon $50 (monthly charges). Not sure if or how Ooma could be used for cell phone service or why anyone would want to. Ooma is not a device that you talk into. It uses internet to transfer an incoming call to a regular phone. Would suggest calling Ooma.

      Answered by Lakelady

  • QuestionDoes the basic home phone service from Ooma has limit on the monthly calling minutes?

    Asked by OTKJ.

    • Answer There is a limit. They cut me off the free plan for using too many minutes (over 5400 mins) for a "Residential" user. Here is the email (I removed phone # details for privacy reasons) "Thank you for being an Ooma subscriber. We value you as a customer and would like to provide you with the best possible service that suits your needs and Ooma’s Terms of service. You currently have Ooma’s residential telephone service. However your usage for XXX-YYY-ZZZZ is not consistent with residential use, as defined in our Terms and Conditions. During the month of XXXXX you have used a total of 54XX minutes." I was using it for work conference calls (before Zoom).

      Answered by eurodudenj

Page 3, Showing 41-60 of 248 questions

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