Questions & Answers

Q: QuestionCan i send and receive fax

Asked 3 months ago by OOMA.

• A:Answer yes, you can send and receive faxes

  Answered 3 months ago by AnonymousVerified Purchase

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Q: QuestionDo I have to use ethernet

Asked 4 months ago by LaurenceC.

• A:Answer If you mean does it have to be connected with a cable, yes.

  Answered 4 months ago by AnonymousVerified Purchase

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Q: QuestionWhat if you don't have the fastest wifi

Asked 4 months ago by Hman.

• A:Answer As I understand it the Ooma needs very little bandwidth to operate properly. I currently have 100MB/s internet and half that for wifi and have had no issues. In the past I had even slower speeds and again had no issues with the Ooma. Though if you have lots of users and routinely have issues with bandwidth and wifi speed you could also have issues with the Ooma, in which case you just need a better internet and wifi setup to improve all device access.

  Answered 4 months ago by Anonymous

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Q: QuestionAre there any options for battery replacement or charger?

Asked 4 months ago by Gaffer.

Q: QuestionCan I convert this device to a wifi with a plug in wifi converter?

Asked 4 months ago by JoeJoe.

Q: QuestionWill any internet provider allow both voice phone service and TV streaming or just certain providers?

Asked 5 months ago by Hamtownguy.

• A:Answer Can not answer for all internet providers. Suggest you contact them or the ones you want to discuss this matter with them. This is what I did and had no issues.

  Answered 5 months ago by rungator

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Q: Questiondoes ooma work with a combo modem and router

Asked 5 months ago by Gaffer.

• A:Answer Yes.

  Answered 5 months ago by MarkEVerified Purchase

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Q: QuestionWill AT&T landlines numbers port? Will I get to keep my number?

Asked 5 months ago by Diann.

• A:Answer Yes you can port your landline, but I think there is a small additional fee. I seem to remember that when I ported my Southwestern Bell landline number MANY years ago. Make sure you get a UPS battery backup for the Ooma, your Phone and Network equipment so you can still make calls in a power outage.

  Answered 5 months ago by Anonymous

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Q: QuestionCan I port my number at a later date?

Asked 6 months ago by robert.

• A:Answer Yes.

  Answered 4 months ago by Mezo

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Q: QuestionWhat is the difference between the Ooma and Ooma 2

Asked 6 months ago by differences.

Q: QuestionCan I call any one in the United States without a extra charge?

Asked 6 months ago by Kent.

• A:Answer Yes. Excellent service and call quality.

  Answered 6 months ago by DavidSVerified Purchase

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Q: Questionhow can I keep the home number I have now for OOMA

Asked 6 months ago by Frank.

• A:Answer Call or go on Ooma website. It seems like a complicated process at first, but they have very good tech support and will help you with any problems. They will port your number to Ooma for $39.99. The savings you will probably get on your monthly fee compared to your current provider usually pays for the port fee in a few months.

  Answered 6 months ago by DavidSVerified Purchase

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Q: QuestionDoes it work with fax machine and supports the T.38 protocol?

Asked 7 months ago by yraykh.

Q: Questionwhat is in the Telo package

Asked 7 months ago by Bruce.

Q: QuestionHow much is the one time fee to keep your current phone number?

Asked 7 months ago by Pete.

• A:Answer I believe Ooma charged me $39.99 to port my existing phone number to their system. It was well-worth the lower monthly fee I am now charged compared with the Frontier and Verizon VOIP services I used to have. Less than $7/mo now, or if I want premium features (call forwarding, etc), it would be $18/mo.

  Answered 6 months ago by DavidSVerified Purchase

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Q: QuestionWhat is the one-time fee for porting a phone number?

Asked 8 months ago by Jim.

• A:Answer It was $30 or $40

  Answered 8 months ago by MarianneVerified Purchase

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Q: QuestionCan you use an extra remote phone ?

Asked 8 months ago by Bigruss.

• A:Answer Yes and you can connect it into your existing phone wiring after disconnecting from the external phone wiring coming to your home.

  Answered 6 months ago by PeterP

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Q: QuestionIs the Ooma Telo compatible with Xfinity Internet service?

Asked 9 months ago by Stoney.

• A:Answer Yes it is.

  Answered 8 months ago by CrazySexyLadyVerified Purchase

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Q: QuestionI don't have a home phone. Will I get a number with the base unit?

Asked 9 months ago by Don.

• A:Answer Yes, you will choose a phone number during setup whether you have a current number or not. If you port an old number then you can delete the new number. Otherwise, you keep the new number which you chose during setup.

  Answered 9 months ago by AnonymousVerified Purchase

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