“I updated Windows 8.1 and now my computer will not shutdown or do a restart. I disabled quick start in power management, and it still will not shutdown. Would this be a online or in-store service?”
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I recommend taking the computer in-store as diagnosing and fixing power related issues remotely can be tricky. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. If you would like to try online support first, you can connect with one of our chat agents at www.geeksquad.com/chat.
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