A:AnswerI Have the same problem and i contact Customer Service. He tells me that i have problems with hardware. I hope that Oura give me other, because is an internal problem.
A:AnswerStandard return policy is 15 days. Must be undamaged.
If you have a paid Best Buy Membership, the return (and price-match) window extends to 60 days.
A:AnswerI have not done this personally but I have seen other people get answers to this question saying some have spoken to Oura support and gotten an exchange (but had to try really hard) and others say no. So it depends who helps you, generally the answer is likely no.