“The stem on my Sonicare is getting loose and wobbly, and it's making a loud high-pitched noise when in use. What is the problem?”

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• Hello! The toothbrush shaft appears to be loose and making the noise. We recommend contacting Philips Sonicare in regards to your warranty at 800-682-7664.

  Answered by Philips Consumer Care 6 years ago

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• Tighten it up

  Answered by Hondo 6 years ago

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