“i have a pair of these headphones i tried to charge them last night. They won't take a charge do u have any ideas as to why or what i can try”
Answer This Question
1-4 of 4 Answers
I've had mine for about four months I've never had that kind of problem with mine, I go to the gym a lot Splashwater on my face afterwards and during my workout, but they're supposed to be water resistant and I've never had a problem with water maybe you just got a bad pair if I were you I take it back to the store and let them switch them out for you they're really good , I highly recommend these earphones to everybody that I talk to about the headphones, I think it went just got a bad pair
Sorry, there was a problem. Please try again later.Try updating the firmware on the headphones via the app on your phone. This usually fixes most issues
Sorry, there was a problem. Please try again later.You've probably already checked but make sure your computer or whatever you are using is powered on while charging otherwise no pass through.
Sorry, there was a problem. Please try again later.Hello joeu, we are sorry to hear you're experiencing trouble with your BackBeat FIT. Please try charging your unit with a different charger and cable: the headset should display a red LED while charging and this should turn blue once the unit has fully charged (this takes ~2.5 hours). Once the headset has been charged you can try pairing it by following these steps: www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/How_To/BackBeat-FIT-How-to-Pair&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=fit%2Bpair&t=All&lang=en_US&popup=false&c=All In case your unit is not powering on, charging or going into pairing mode even after trying another cable and charger this will indicate an actual problem with your headset and we recommend that you replace it. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Sorry, there was a problem. Please try again later.