Questions & Answers

Q: QuestionCan you plug this into digital photo frame and play transfer pictures after moving them from iPhone memory..also can it just copy the photos from your phone or just transfer

Asked 2 years ago by Darla.

• A:Answer Likely not possible

  Answered 1 year ago by AdamVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen I plug this into my computer does it automatically go out and copy. all the photos in my computer or phone?

Asked 2 years ago by al.

• A:Answer When you plug in, prompted to install software for setup. Easy. Once that is complete, transferring/copying data is easy. On my second stick. I love it better than sandisk.

  Answered 2 years ago by JustRunLuna

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan I use the usb side be the part that is recieving the music then use the Other side to transfer the audio to my iphone?

Asked 2 years ago by Mireya.

Q: QuestionCan I transfer text messages from my phone to this device and then to my computer in PDF format?

Asked 2 years ago by Toddlers.

• A:Answer Yes/No The duo link can transfer info from the phone to your computer, but you would have to make the messages into the format on the phone. A. How to Save Text Messages to PDF on iPhone Identify what text message you want to save. Take a screenshot of your text message. Then find the screenshot in your photo gallery and click share or export. Choose the PDF file format at the export option, and save your file. You should then be all done! B. Purchase software that can convert it for you and then transfer it with the Duo Link. No the drive doesn't just convert it for you. Hopefully this is helpful Have a nice day.

  Answered 2 years ago by HBDSRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis it compatible with android phones

Asked 2 years ago by cmgnp.

• A:Answer Only according to this advertised picture, it has an Apple connector with an USB connector. Not sure if they come out for Androids. Other than that, it works great as advertised. Hope this helps.

  Answered 2 years ago by JoseVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you have to download an app first in order to transfer from the phone to this flash drive?

Asked 2 years ago by Heather.

• A:Answer The drive has basic software, so not for photos and video,

  Answered 2 years ago by HBDSRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I transfer contents of notes icon from iphone to PC?

Asked 2 years ago by Anonymous.

• A:Answer Yes. Its a dual drive. Small HDMI is for Apple and the large HDMI is for PC. Can go Apple to Apple or PC to PC or switch between both.

  Answered 2 years ago by asltlksVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long does it take to transfer the pictures

Asked 2 years ago by Anonymous.

• A:Answer From my iphone 12 it took like less than 10 minutes. It was fast and easy!

  Answered 2 years ago by sunnygalVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAfter transfer if i want to later upload back some piks or videos from this drive to the iphone do they transfer in the same image quality? Or does image quality get lost in the transfer. Like example does a 4k video lose its resolution when transferre

Asked 2 years ago by Alexgabrielle33.

• A:Answer Yes they do

  Answered 2 years ago by Bbc4lifeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this be compatible with my iPhone 12 mini . I read the user manual of the item and it states what iPhones it compatible with, but doesn’t even list mine . And it says it’s compatible with devices runnin iOS 8 and iOS 9 . My 12 mini is running iOS 16

Asked 2 years ago by Zeek.

• A:Answer Can’t say as I’m not familiar with iPhone mini. But with Best Buy’s great customer service you can try it out and return if needed

  Answered 2 years ago by DianneTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it work with Google and a Google Chromebook?

Asked 2 years ago by Kay.

• A:Answer Yes, the only thing is some videos are in an unknown format I can’t seem to find what app can open or play

  Answered 2 years ago by DianneTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHelp please. I've used the app to transfer photos to the flashdrive, but when I plug it into my computer, there is no files shown in the folder. How do I get the computer to see the files?

Asked 2 years ago by NeedHelp.

• A:Answer When you get the prompt to save/transfer is there a drop-down to change format saved in?

  Answered 2 years ago by DianneTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it sort and delete duplicates

Asked 2 years ago by Kat.

• A:Answer You sort, it deletes duplicates

  Answered 2 years ago by DianneTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this work with Samsung Android phones?

Asked 2 years ago by Swingeasy.

• A:Answer No. This works with iPhones, iPads, and computers that have usb drive.

  Answered 2 years ago by EEDRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have several older phones. One is an LG and one is a T-Mobile, plus my iPhone 8. I also have a Windows computer. Can I extract pictures from all of those?

Asked 2 years ago by Enochgal.

• A:Answer I have windows

  Answered 2 years ago by Grayson5Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there any way this will work with an iPad Pro? I want to download and play some short videos.

Asked 2 years ago by Annie.

• A:Answer As long as it fits your plugs I don’t see why it wouldn’t

  Answered 2 years ago by DianneTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI want to download music,word files and pictures from my pc to a storage unit and then view on my generation 6 iPad . Will this work and do I need to download an app as well?

Asked 2 years ago by Princess1998.

• A:Answer Yes it is going to work with the iPad also.

  Answered 2 years ago by DeliaAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf your transferring videos from your iPhone 13 to this does it limit the length of time for the video? Or make you cut it shorter?

Asked 2 years ago by DJ.

• A:Answer Did not have any videos to transfer

  Answered 2 years ago by SatisfiedPlusVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with android phones

Asked 2 years ago by Me.

• A:Answer This device has 1 Lightning connector and 1 USB-A connector for APPLE iPhone and IPad. Android does not use Lightning connector so it will not work.

  Answered 2 years ago by CaptainblighNYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)