Questions & Answers

Q: QuestionDoes this delete duplicate photos even from other devices?

Asked 4 years ago by Jjet.

• A:Answer It hasn’t for us. It’s possible that there’s a setting to do that, but we wanted a backup and didn’t want to delete from the phone.

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  Answered 4 years ago by AlkicatVerified Purchase

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Q: QuestionDoes this work with Android

Asked 4 years ago by Android.

• A:Answer No. This one is for iPhone only. Androids have one that is designed for Androids only. Same concept but the attachment to the phone is different....like a charger, one side has a USB but the other side is designed either for an iPhone or an Android. Its available at Best Buy or Amazon.

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  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWill this work with a Google Chromebook? Can you plug it in and JUST view or will it automatically save to the device it’s plugged into?

Asked 4 years ago by Val.

Q: QuestionWill the flash drive pick up Facebook photos?

Asked 4 years ago by katrat.

• A:Answer It's a USB drive that you can also plug into your iPhone. USB drives don't "pick up" on anything.

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  Answered 4 years ago by TartakVerified Purchase

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Q: QuestionWill this work with iphone 6

Asked 4 years ago by brendaj.

• A:Answer Yes

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  Answered 4 years ago by RecordingVerified Purchase

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Q: QuestionIs it compatible with an Iphone 12 Pro Running IOS15?

Asked 4 years ago by PhotoBackup.

• A:Answer Yes

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  Answered 4 years ago by RecordingVerified Purchase

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Q: QuestionDoes it move all the pictures at once or can you move just a few at a time?

Asked 4 years ago by Pictures.

• A:Answer You can pick, and chose

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  Answered 4 years ago by NelsonVerified Purchase

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Q: QuestionIs this device reliable? As in it won't crash and cause the forever loss of photos and videos? Thanks.

Asked 4 years ago by Gemini.

• A:Answer I can’t answer the question for long term storage. This is after all a thumb drive at its core. As it’s made by PNY, I would expect similar reliability. What can be expected is a pretty straight forward experience transferring files to/from IOS devices to pretty much any other device that can read a Thumb drive. The only hiccup I noticed is the small IOS app that is needed to use it on IOS. It is not totally intuitive, Bhutto works. The other thing I noticed is that the file moves to the drive seem to be a little on the slow side. I suspect this is due to the IOS app interface. Overall, In spite of the interface & speed concerns, it has been a great tool to transfer files and I would recommend it.

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  Answered 4 years ago by PolarBearVerified Purchase

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Q: QuestionCan I store movies on this and watch them on my iPad?

Asked 4 years ago by Thalk.

• A:Answer in the product manual it looks like you are able to. But I have not tried it myself. Better call customer service and ask just to be sure.

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  Answered 4 years ago by FernfiveVerified Purchase

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Q: QuestionI have transferred pics to the Duo love it but when I go to view the pics on computer it shows sideways and I have to flip them upright. I’m I do anything wrong

Asked 4 years ago by Coco.

Q: QuestionCan I watch a movie from it on my iPad?

Asked 4 years ago by THalk.

• A:Answer Yes

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  Answered 4 years ago by DareMeVerified Purchase

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Q: QuestionCan you use this to transfer photos to your iPhone, from this flash drive to an iPhone?

Asked 5 years ago by Monica.

• A:Answer Yes

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  Answered 4 years ago by DareMeVerified Purchase

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Q: QuestionDoes this device work with a iphone 12? The duolink 4 app is no longer available, and I cannot find a way to use this product with my newer iphone 12.

Asked 5 years ago by Iphone12.

• A:Answer Yeah, the app is still available. I’m using a 13 Pro.

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  Answered 4 years ago by TartakVerified Purchase

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Q: QuestionHow much video space can this hold. Having trouble holding video storage on my iPhone and was wondering if this is A good solution

Asked 5 years ago by Mikieiemike.

Q: QuestionCan I use this to transfer my photos from Ipad/Iphone to my External HD?

Asked 5 years ago by Anonymous.

Q: QuestionCan I also transfer memos and other documents?

Asked 5 years ago by Evie.

Q: QuestionCan I download these from my Android phone and my Dell Computer?

Asked 5 years ago by jae.

• A:Answer This particular product is not compatible with Android products

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  Answered 5 years ago by GreatNewProductVerified Purchase

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Q: QuestionCan i plug this in and have it go right to the flash drive while I am taking pictures or videos

Asked 5 years ago by kitty.

Q: QuestionWill this work on a Galaxy A10e phone.

Asked 5 years ago by Anonymous.