“I was on the phone for 40 min. today with a Geek Squad agent trying to get my HP printer to work. The problem wasn't resolved. I do have the protection plan and would like to have in home service. That's why I purchased the plan. Can you help?”
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Hi there. Thanks for reaching out to us about this. I'm sorry that the issue wasn't able to get resolved. We can definitely send someone out to work on the printer in home but the protection plan won't cover the service. To get started, you can either connect with your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
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