“Hello, we are experiencing an Error 60.02 on an HP M477 printer, which will not print. Cannot find any paper jam and diagnostics won't print, so we cannot verify defunct lift motor. Any ideas? Cheers!”

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• Call the Geek Squad.

  Answered by WilmaJ 2 years ago

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• Hey there! Thanks for reaching out about this! I'm sorry to hear you're running into issues! Printer issues are among the worst. The easiest way for us to resolve printer issues is in the home as it's all setup how you would normally use it. To get started, please give us a call at 800-GEEK-SQUAD or (800-433-5778) so we can set an appointment up.

  Answered by GeekSquadSupport 5 years ago

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