“I have a HP 6978. Replaced cartridges with original HP it does not print Paper comes out blank. Spent hours with you guys on the phone. still doesn't work. They suggest I bring it into the store . I have Geek Total support. Do you fix it under Total suppo”
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I have an HP OFFICEJET 6962 which was also printing out blank sheets and had documents stuck in que. Setup in home appointment was not able to fix over the phone. Service agent had to come out and re-set up the computer to read the laptop but all documents in que where lost. Problem was fixed.
Sorry, there was a problem. Please try again later.Hi there. Thank you for reaching out about this! I'm sorry you're still running into issues with the printer, despite the amount of help you've had. Total Tech Support will not directly repair the printer as they can't really repaired hardware-wise. We'd still highly recommend creating an appointment for your local Best Buy store, so we can see if there's anything that can be done. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
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