“I recently purchased a Canon TR8620 printer. I cannot get the scanner to scan and am certain it is not setup correctly. I've tried following the directions, but I'm obviously doing it wrong. Please help.”

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• My suggestion is to schedule an appointment for a technician from Geek Squad to address that issue for you.

  Answered by JackieM 2 years ago

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• Have to take it in. To see if the geek squad can help.

  Answered by LarryBarb 3 years ago

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