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Hello. Thank you for reaching out regarding your Replacement Water Filter for Select Samsung Refrigerators - White how to remove the filter. Regarding your concern, I will be sharing a guide on how to remove the water filter. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144226672 ^Camille
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Sorry, there was a problem. Please try again later.Turning the filter should unlock it so you can just pull it down then out. It may help to turn the water valve to the refrigerator off to alleviate the pressure in the lines. If you're still having difficulty removing the filter, please call 800-SAMSUNG to speak with an agent who will be happy to help you further. - Ms. Samsung
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