“I have a Samsung refrigerator Model RF268ABWP. I was sold a water filter replacement Aqua-Pure DA29-0003G and I cannot get it to work. Is this the correct filter?”
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Hi Sherry, Thank you for reaching out and we hope you are in good health. You have purchased the correct water filter for your refrigerator model number RF268ABWP. We are saddened to know that you have difficulties installing the water filter. We understand that water filters are essential for our health. I have included a video link below to guide you in changing and installing the water filter on your refrigerator. https://www.youtube.com/watch?v=jqKv2qwO_hk Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144262150 Leo
Sorry, there was a problem. Please try again later.No it needs to be a Samsung
Sorry, there was a problem. Please try again later.It looks like the filter replacements I use. Sometimes you really have to twist hard for it to "click" in.
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