Is it possible to set up multiple access accounts? If yes, how many and will I be able to track access? null

Question

Ring · Accepted Answer

Hi SecurityQueen,

Thanks for reaching out.

I just want to clarify, are you asking about monitoring your Ring device from multiple Ring accounts? If so, once you've completed setting up your Ring device in your app, you can decide who has access to your system. Certain people need total control over the system while others only need to be able to perform a few simple functions. The owner, for example, needs to be able to configure every aspect of their devices. A neighbor who checks the house cameras while the family is on vacation needs very limited access. Fortunately, there is a system in place to deal with this situation: Users and Roles. A User is anyone who has any level of access to the system at a Location. Each User will be assigned a Role. Their Roles determine how much access he or she has to Ring devices and features. The User who sets up the system will automatically become the Owner. When an Owner invites users to the system, they become Shared Users. For more information please check out this link: https://support.ring.com/hc/en-us/articles/115005072983-Controlling-the-Ring-Alarm-With-Users-and-Roles. Please feel free to contact me directly at Kaitlyn.rosenthal@ring.com if you have any additional questions.

Thanks,

Kaitlyn R., Customer Satisfaction Specialist
Kaitlyn.rosenthal@ring.com

TeeDub · Answer

Yes, you can add multiple. I have three right now and they are tracked via the Ring App.

“Is it possible to set up multiple access accounts? If yes, how many and will I be able to track access?”

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