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Hi KJGreen, Your base station includes a battery backup that allows your system to keep working if the power goes out or your base station is accidentally unplugged. When the base station starts using battery backup, it will work normally for fifteen minutes. After fifteen minutes, the base station will continue to monitor your sensors and send alarm signals but will shut off any other features to preserve battery life. Depending on your usage, there is enough battery power for up to 24 hours. For more info, please review the following article: https://bit.ly/2Mo77jj Bilan J, Customer Satisfaction Specialist [email protected]
Sorry, there was a problem. Please try again later.You don't need a Wi-Fi connection as long as you have internet connectivity and your particular carrier doesn't block video streaming (e.g. FaceTime). If your carrier enables video streaming and you have a good 4G connection, you will be see real time HD video from your Ring Doorbell anywhere you have coverage. (Frequently Asked Questions - FAQ | Ring)
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