“Can I wire the Ring Wired Doorbell Pro directly to a 16V 30VAC transformer (no chime) by connecting the two doorbell wires directly to the transformer without using a resistor? Or, will this damage the Ring Wired Doorbell Pro or cause a fire?”
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Hi Matt. Thank you for reaching out to us with your question. The Ring video doorbell is compatible with doorbell systems supplying 16-24 volts VAC at 50 or 60Hz, 40 VA max. We recommend using the Ring Pro Power Kit that is included in the package. The Pro Power Kit ensures that your Ring video doorbell gets the power it needs and must be installed before you install your video doorbell. The AC connector is a Class 2 energy source. We have included a link here to an article on our website with the installation instructions for the Ring Wired Doorbell Pro: https://ring.com/support/articles/qo7oc/Installing-Your-Wired-Doorbell-Pro. In addition, we have included a link to the safety and compliance information for the Ring Wired Doorbell Pro: https://ring.com/support/articles/gzx4o/Safety-and-Compliance-Information-for-Ring-Wired-Doorbell-Pro. If any additional information is needed regarding your Ring Wired Doorbell Pro question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you, Melissa from Ring.
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