“do i have to contact my internet provider (Comcast) so they can enter data into my cell phone so my ring 3 will function properly? i'm not getting any notification when i'm away from home even though I set the ring to Away.”
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All you have to do is go to your settings for your Ring,that you have downloaded the app on you phone. Dont set the ring on away settings. Set it for Home..
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Sorry, there was a problem. Please try again later.Hello Willi, You can get Ring Alerts from your doorbell, when someone presses the button on it and Motion Alerts from your doorbell an/or security cameras when motion is detected. To access your Ring Alerts and Motion Alerts in the Ring App: -Tap the three lines on the top left -Tap Devices -Tap the device you want to adjust You'll be on the Device Dashboard screen. On the top of the screen, you can toggle on (blue): -Ring Alerts -Motion Detection -Motion Alerts -Motion Warning (if your device has the feature) This article can help provide more details: https://support.ring.com/hc/en-us/articles/210052646-Getting-Notifications-for-Ring-Doorbells-and-Security-Cameras Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
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