Questions & Answers

Q: QuestionWhat is the suction power of this vacuum cleaner?

• A:Answer This wet dry mop boasts an impressive 20,000 PA of suction power.

Q: QuestionCan this vacuum handle both wet and dry messes?

• A:Answer Yes, the F25 RT is a 2-in-1 wet and dry vacuum that can tackle various messes, from pet hair and crumbs to spills.

Q: QuestionHow long does the battery last on a single charge?

• A:Answer The F25 RT can clean up to 262.5 sqm (2825.5 sqft) with up to 35 minutes of runtime on a single charge.

Q: QuestionHow does this vacuum handle pet hair?

• A:Answer The F25 RT is designed with a curved comb wiper to prevent pet hair tangles and is SGS and TUV certified for anti-tangle performance.

Q: QuestionDoes this vacuum clean under furniture?

• A:Answer Yes, the FlatReach 2.0 design allows the vacuum to lie flat and clean under low furniture like beds, sofas, and cabinets.

Q: QuestionHow does the self-cleaning feature work?

• A:Answer The F25 RT uses a 194°F hot water self-cleaning and hot air drying system to prevent odors and maintain hygiene after each use.

Q: QuestionCan I put my own cleaning solution in it?

Asked 6 months ago by Janice.

• A:Answer You can. I tried some hardwood solution that I already had but it foamed up too much. The cleaning solution it comes with is pretty good and it goes a long way. I'll probably buy that again when it runs out.

  Answered 3 months ago by jayb3

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this vacuum clean up stains in carpet? And clean the pet hair in carpet?

Asked 4 days ago by fala.

Q: QuestionDoes this vacuum clean both dry wooden floors and carpet areas in home with stairs. Thank you

Asked 1 month ago by Kapolei.

• A:Answer Hello, Thanks for your message. F25 RT is designed to mop the hard floor. We don't recommend that you use it for carpet.

  Answered 1 month ago by Roborock support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow often is the mopping fabric supposed to be replaced ? Do I have to wash it or does the mop wash its self

Asked 1 month ago by Marta.

• A:Answer Hello, Thanks for your question. F25 RT has self cleaning feature that can wash the roller mop itself. You can replace the roller mop when needed.

  Answered 1 month ago by Roborock support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this vacuum work well on thick pile carpets?

Asked 2 months ago by MichaelC.

• A:Answer Hello, Thanks for your question. We don't recommend that you use F25 RT on thick pile carpet.

  Answered 2 months ago by Roborock support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long does it take to fully recharge the battery?

Asked 2 months ago by Anonymous.

• A:Answer Hi can I used fabulous or Mr clean to clean

  Answered 2 months ago by MariaDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come with the charger

Asked 6 months ago by HeatherS.

• A:Answer F25 RT comes with the charger.

  Answered 6 months ago by Roborock support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be used as just a vacuum?

Asked 6 months ago by Shi.

• A:Answer Hi there, Thanks for your question. Sorry, F25 RT can't be used as just a vacuum. It is used to mop the floor.

  Answered 6 months ago by Roborock support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan I use on lvp without harm? will it clean 1400 sq ft or just spills.

Asked 7 months ago by Chris.

• A:Answer Hi, Thanks for your question. Yes, you can use our F25 RT on Lvp without harm. Yes, it can clean 1400 sqft,

  Answered 7 months ago by Roborock support

  Helpful (0)Unhelpful (0)ReportAnswer this question