Questions & Answers

Q: QuestionHI, Where is the ROKU TV manufactured? I currently have a TCL TV but am looking for a new one and trying to avoid buying another TV manufactured in China. Thanks!

Asked 3 years ago by Origin.

• A:Answer Is Roku Made In China? (And Why It Isn't Important) Roku is not a typical "made in China" product. Although Roku's hardware is assembled in China, the streaming device's products and components are designed in the United States hence the reason why most people assume that Roku is a Chinese product. Roku is of American origin and manufactured in China.

  Answered 3 years ago by philiam

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Q: QuestionWhat tuner is in this tv?

Asked 3 years ago by Anonymous.

• A:Answer Hi there, this TV supports NTSC, QAM, and ASTC-1.0 tuners. Happy Streaming!

  Answered 3 years ago by Roku Team

  
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Q: QuestionHow is the black level

Asked 3 years ago by Bob.

• A:Answer Hello! The entire Roku Plus Series lineup offers an impressive QLED display, Full Array Local Dimming, plus advanced picture settings that allow you to tailor the TV picture to your liking. Happy Streaming!

  Answered 3 years ago by Roku Team

  
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Q: QuestionWith this Roku Class Plus TV. Prime video is not included in available streaming services. Are u able to download Prime on the 55” tv. Thanks

Asked 1 year ago by Manny210.

• A:Answer Yes. The Roku Streaming Store has the Prime Video app available for download.

  Answered 1 year ago by JohnAVerified Purchase

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Q: QuestionDoes this TV come with VRR?

Asked 2 years ago by IDDW.

• A:Answer Hello IDDW! The Roku 55" Plus series TV doesn't support VRR and is limited to 60Hz. The Roku Pro series however does have automatic game mode drops you right in the action. Enjoy tear-free gaming with Freesync Premium Pro, ALLM, and VRR. Follow the action with a blazing-fast 120Hz refresh rate—perfect for watching live sports and gaming.

  Answered 1 year ago by Roku Support

  
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Q: QuestionI currently have Xfinity cable and Internet. If I buy a Roku TV can I get rid of cable, keep the Internet, and stream TV through Roku? Sorry if this sounds like a stupid question, but I really don't understand how Roku works. Yes, I'm old!

Asked 2 years ago by calsasha.

• A:Answer Roku does NOT charge for their service. If you get billed it is for premium services you add. I have had Rokus for about 20 years and have NEVER had any charges.

  Answered 2 years ago by PCBTom

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Q: QuestionDose bose soundbar and subwoofer work with this tv

Asked 2 years ago by Jack.

• A:Answer Hello Jack, as long as the soundbar and sub are connected through HDMI ARC or optical, this will work perfectly fine.

  Answered 2 years ago by Roku Team

  
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Q: QuestionWhen the stand is on the TV and it is on a table. what is the measurement in inches between the bottom of the TV and the table?

Asked 3 years ago by Jackstraw.

• A:Answer Hello! The TV panel is 28.3 inches tall and the TV's total height, with the stand included, is 31.1 inches. This leaves 2.8 inches of space between the bottom of the TV panel and the table. Happy Streaming!

  Answered 3 years ago by Roku Team

  
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Q: Questioncan a prime video channel be added to this TV?

Asked 3 years ago by Mohan.

• A:Answer Yes, it was easy to add.

  Answered 3 years ago by ThomasS

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Q: QuestionDoes this TV decode AC-4 audio like the newer Roku ultra?

Asked 3 years ago by Gary.

• A:Answer Yes! AC4 is a supported audio file format on our Roku-branded TVs, just as it is on the newest Roku Ultra. Happy Streaming!

  Answered 3 years ago by Roku Team

  
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Q: QuestionCan I still use my Roku stream bar pro as my sound bar? I already have the wireless rear speakers

Asked 3 years ago by CastawayBB.

• A:Answer Hi CastawayBB! Yes, you will be able to connect your Roku Streambar Pro and wireless speakers to any Select or Plus series model. No matter which option you decide to go with, you'll be able to find your way back to your spectacular sound system experience!

  Answered 3 years ago by Roku Team

  
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Q: QuestionIn addition to using a soundbar, can the sound on this tv be routed simultaneously via Bluetooth to an Echo Dot speaker (Alexa)?

Asked 11 months ago by Rosemary.

• A:Answer Hello Rosemary, while this TV has Bluetooth and can play off of the Echo dot but not simultaneously.

  Answered 9 months ago by Roku Support

  
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Q: QuestionIn addition to using a soundbar with this tv, can a Bluetooth speaker be used with the tv at the same time?

Asked 11 months ago by Rosemary.

• A:Answer Hello Rosemary, while this TV has Bluetooth and can play off of the Echo dot but not simultaneously.

  Answered 9 months ago by Roku Support

  
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Q: QuestionWhat YEAR is this TV??? WHY IS THAT INFO OMITTED HERE?? DOES NOT MAKE FOR CONFIDENCE IN THIS STORE.

Asked 1 year ago by James.

• A:Answer Hello James, This is the 2024 Model.

  Answered 1 year ago by Roku Team

  
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Q: QuestionWill I be able to get the Amazon app?

Asked 1 year ago by Grace.

• A:Answer Hello Grace, Yes Roku does have the Amazon Video and Amazon Music app, they both can be downloaded off of the Roku App Store.

  Answered 1 year ago by Roku Team

  
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Q: QuestionDo I need a Roku TV PLUS to connect the Roku wireless soundbar AND the Roku wireless speakers together?

Asked 1 year ago by Amarks414.

• A:Answer Hello Amarks414, to use the Roku Wireless Soundbar and speakers you need any Roku TV.

  Answered 1 year ago by Roku Team

  
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Q: QuestionWhat is the viewing angle?

Asked 1 year ago by ste55k.

Q: QuestionWhen you say it has Roku — does this mean you don’t need a Roku stick to stream xfinity channels etc?

Asked 1 year ago by Rudy.

• A:Answer Hello Rudy, This TV has the Roku platform built in and does not need a stick to be added to it, you can download the Xfinity app off of the Roku App Store.

  Answered 1 year ago by Roku Team

  
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Q: QuestionMy tv is 49 inches by 28 inches. What size tv should I be looking for

Asked 1 year ago by Anonymous.

• A:Answer Those are the measurements for a 55” TV, measurements can be found by pressing the specifications tab.

  Answered 1 year ago by Roku Team

  
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