A:AnswerHello.
Thank you for reaching out regarding your Samsung - 1.7 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave is the height 10.7. Regarding your concern, the height would be 16 15/16" H.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-7-cu--ft--over-the-range-convection-microwave-mc17j8000cg-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144430276
^Camille
A:AnswerHi Lori,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
Yes, you can cook a pizza pie with this microwave. I have shared the user manual link below. Please access the link and turn to page 28 for instructions in cooking pizza.
https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144431373
Leo
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
The dimensions of the microwave is found below.
Weight: 29 7/8”
Height: 16 15/16”
Depth: 18 9/16”
I have shared the user manual link below. Please access the link and turn to page 52 for the complete dimension of the microwave.
https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144424917
Leo
A:AnswerHello Tpkdsc,
Thank you for reaching out and raising your question about the Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave -Stainless Steel. I understand you want to know if the buttons of this product have difficult buttons to push. We are here to help.
To answer your question, the buttons on this microwave should not be difficult to press. If the microwave has power, but will not respond to any commands or only certain buttons work, please check this link https://www.samsung.com/us/support/troubleshooting/TSG01001961/ to guide you on the issue.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144552308.
-Noraina
A:AnswerA lot of contractors and folks will just go back to the store or other store that sell this product and ask them to open another box or see if they have the pieces left over from a display model. If you bought it and it was missing pieces, just be upfront and tell them they can either open another box and give you those parts or you will bring in the unit and exchange it for a completely new box that has all the parts. Either way they will send the box with missing parts back to the supplier and the shop is not out any money. Try that. Suggest you also take the box back to another store that sells the same and just say the part were missing and get that exchange there.
A:AnswerHi Mike.
Thank you for reaching out regarding your Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave on where the vent is located. Regarding your concern, the vent is located at the top.
I suggest you check this link on the installation manual on where the vent is located. Please go to page 11.
https://downloadcenter.samsung.com/content/EM/201712/20171226115003929/Installation_MC17J8100CS_AA_DE68-04129C-01_EN-MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144430479
^Camille
A:AnswerHi Mona,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
The microwave has the following dimensions:
Width: 29 7/8 inches
Height: 16 15/16 inches
Depth: 18 9/16 inches
I have shared the user manual link below. Please access the link and turn to page 52 for the complete specification of the microwave.
https://www.bestbuy.com/site/samsung-1-7-cu-ft-convection-over-the-range-fingerprint-resistant-microwave-stainless-steel-stainless-steel/8929005.p?skuId=8929005
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144420996
Leo
A:AnswerHi Brian.
Thank you for reaching out regarding Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave if this is available in black finish. Regarding your concern, this over-the-range microwave is available in black stainless steel or stainless steel.
I suggest you check the link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/mc17j8000cs-1-7-cu-ft-over-the-range-convection-microwave-stainless-steel-mc17j8000cs-aa/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144426727
^Camille
A:AnswerHi NICKBO,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
Yes, this microwave has 3 types of ventilation:
a. OUTSIDE TOP EXHAUST
b. RECIRCULATING (NONVENTED DUCTLESS)
c. OUTSIDE BACK EXHAUST (HORIZONTAL DUCT)
I have shared the installation link below. Please access the link and turn to page 11 for details regarding the venting types.
https://downloadcenter.samsung.com/content/EM/201803/20180307153121132/Manual-Installation_MC17J8100CS_AA_DE68-04129A-02_EN.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144420946
Leo