“Suddenly there is a blinking diamond above the clock to the right. what does that mean?”

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• More than likely the PCB panel needs replaced. It can’t be reset. It means the touch panel/display control board has a fault and can only be replaced. Go to Samsung and select Email CEO.

  Answered by JustinbS 2 years ago

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• Hi Ken C, We understand that your experience isn't ideal and we are here to help. The symbol can be associated with the circuit board of your microwave model. I have shared a Samsung link below that can help with your experience. You may skip step number 1 as your microwave model does not have a demo mode. Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo

  Answered by Samsung 2 years ago

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