“Suddenly there is a blinking diamond above the clock to the right. what does that mean?”
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More than likely the PCB panel needs replaced. It can’t be reset. It means the touch panel/display control board has a fault and can only be replaced. Go to Samsung and select Email CEO.
Sorry, there was a problem. Please try again later.Hi Ken C, We understand that your experience isn't ideal and we are here to help. The symbol can be associated with the circuit board of your microwave model. I have shared a Samsung link below that can help with your experience. You may skip step number 1 as your microwave model does not have a demo mode. Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo
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