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Hello. Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook on how to use the microwave and the user manual. I am sorry if you were not able to get a user manual. Regarding your concern, here are the steps. 1. Put the food in a microwave-safe container, and then put the container in the center of the turntable. 2. Use the number buttons to set the cooking time. 3. Press START. I suggest you check this link to your user manual for assistance. Please go to page 18. https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144752502 Thank you for being a valued customer of Samsung. Have a great day. ^Camille
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