A:AnswerHi there,
Allow us to help you with this Samsung microwave.
Yes. The plug is in the back of this microwave, and the depth dimension does not include the inches of the power cord.
To get the exact inches of the power cord, contact our Samsung Parts Team at (800) 627-4368 / Mon - Fri 9:00 AM - 6:30 PM EST for further assistance.
Have a great day.
Melardo
A:AnswerHi emma,
We appreciate your question about the unpleasant smell that this Samsung dishwasher model may give.
Generally, the microwave will not give out an undesired smell; however, if the microwave makes a burning smell or smoke, unplug it immediately and contact your nearest service center.
Leo
A:AnswerGood day.
Thank you for reaching out about this. Please make sure to install your oven in a location with adequate space.
You may view more of the installation warnings on pages 6-7 of the user manual:
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
For complete installation instructions, please see the trim kit installation manual.
https://downloadcenter.samsung.com/content/EM/201807/20180702141505647/MA-TK8020_AA_II_DE68-04476A-02_EN-MES.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145123144) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook on how to use the microwave and the user manual. I am sorry if you were not able to get a user manual. Regarding your concern, here are the steps.
1. Put the food in a microwave-safe container, and then put the container in
the center of the turntable.
2. Use the number buttons to set the cooking time.
3. Press START.
I suggest you check this link to your user manual for assistance. Please go to page 18.
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144752502
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi craig,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless steel.
The microwave has a total of 9 sensor cook programs in 6 different categories. The buttons are located at the top part of the control panel.
I have shared the user manual link below. Please access the link and turn to page 21 for the sensor mode.
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144532557
Leo
A:AnswerDear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144744091
Leo
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook if you recycled old microwave if a new one is purchased. Regarding your concern about recycling the microwave, please refer to your local municipality or retailer for pick-up or drop-off options.
I suggest you check this link for further assistance.
https://www.samsung.com/us/aboutsamsung/sustainability/environment/responsible-recycling/programs/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144438676
^Camille
A:AnswerHi Sky1,
We are glad to hear that you are interested in our Samsung microwave. This product does not have express cooking feature, but the good thing about this, it comes with a variety of preset cooking options put convenient meals with fresh ingredients at your fingertips.
You may click the link below to learn more about the product feature: See page 17.
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
To further assist you, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843007) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
A:Answeryou probably can. But my outlet has it's own breaker so mine's directly in the wall. A surge protector should be ok. (if it's not overloaded and it's not old)
A:AnswerThanks so much for asking, Junebug! Here is a link (https://bit.ly/3D23w4h) to our largest microwaves that are currently available. While all Samsung microwaves currently have a turntable, the turntable is easily removeable. ^Jecca