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Page Showing 21-40 of 109 questions
  • Questiondoes this microwave need venting space on the sides?

    Asked by beas.

    • Answer No. But it has opening on the left side for ventilation as I can remember.

      Answered by Anonymous

  • QuestionCan I install in an enclosed cabinet area with 12 in. In back and one inch on each side ,?

    Asked by Sly.

    • Answer Yes

      Answered by Jdpoole

  • QuestionMicrowave turns on when open door

    Asked by Col.

    • Answer No, it only operates when door is closed.

      Answered by Ghostorder

  • QuestionIs the plug in the back of the microwave? If so, how many inches does it take up -- and are those included in the depth dimension?

    Asked by Anonymous.

    • Answer Hi there, Allow us to help you with this Samsung microwave. Yes. The plug is in the back of this microwave, and the depth dimension does not include the inches of the power cord. To get the exact inches of the power cord, contact our Samsung Parts Team at (800) 627-4368 / Mon - Fri 9:00 AM - 6:30 PM EST for further assistance. Have a great day. Melardo

      Answered by Samsung

  • QuestionDoes this smell or give off plastic material toxins? There have been a few in the past that smelled so bad like chemicals.

    Asked by emma.

    • Answer Hi emma, We appreciate your question about the unpleasant smell that this Samsung dishwasher model may give. Generally, the microwave will not give out an undesired smell; however, if the microwave makes a burning smell or smoke, unplug it immediately and contact your nearest service center. Leo

      Answered by Samsung

  • Questionis the finish on the MS19M8000AS finger print resistant?

    Asked by LeighAnn.

    • Answer Yes. So far the finish seems to not show fingerprints. I normally wipe them off when ever I see them.

      Answered by craigjoseph

  • QuestionCan this be placed above a gas stove? And be used while the gas stove is on?

    Asked by Placement.

    • Answer Good day. Thank you for reaching out about this. Please make sure to install your oven in a location with adequate space. You may view more of the installation warnings on pages 6-7 of the user manual: https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf For complete installation instructions, please see the trim kit installation manual. https://downloadcenter.samsung.com/content/EM/201807/20180702141505647/MA-TK8020_AA_II_DE68-04476A-02_EN-MES.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145123144) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa

      Answered by Samsung

  • QuestionIs the stainless steel version fingerprint resistant?

    Asked by Anonymous.

    • Answer Yes Is fingerprint resistant.

      Answered by GusDelasancha

  • Questionhow to use microwave, there were no instructions

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook on how to use the microwave and the user manual. I am sorry if you were not able to get a user manual. Regarding your concern, here are the steps. 1. Put the food in a microwave-safe container, and then put the container in the center of the turntable. 2. Use the number buttons to set the cooking time. 3. Press START. I suggest you check this link to your user manual for assistance. Please go to page 18. https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144752502 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • Questionhow do you run sensor cooking? I see no button.

    Asked by craig.

    • Answer Hi craig, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless steel. The microwave has a total of 9 sensor cook programs in 6 different categories. The buttons are located at the top part of the control panel. I have shared the user manual link below. Please access the link and turn to page 21 for the sensor mode. https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144532557 Leo

      Answered by Samsung

  • Questionwhat is the order number for this Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless steel Model:MS19M8000AS SKU:5812100e in wall trim kit for both the stainless steel model, as well as for the black stainless steel .

    Asked by tensai512.

    • Answer Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. Your reference number: 1144744091 Leo

      Answered by Samsung

  • QuestionDo you recycle old microwave if a new one is purchased?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook if you recycled old microwave if a new one is purchased. Regarding your concern about recycling the microwave, please refer to your local municipality or retailer for pick-up or drop-off options. I suggest you check this link for further assistance. https://www.samsung.com/us/aboutsamsung/sustainability/environment/responsible-recycling/programs/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144438676 ^Camille

      Answered by Samsung

  • Questiondoes it have express cooking feature

    Asked by Sky1.

    • Answer Hi Sky1, We are glad to hear that you are interested in our Samsung microwave. This product does not have express cooking feature, but the good thing about this, it comes with a variety of preset cooking options put convenient meals with fresh ingredients at your fingertips. You may click the link below to learn more about the product feature: See page 17. https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf To further assist you, you may contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You may provide this reference number (1144843007) to help our team pull-up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

      Answered by Samsung

  • QuestionCan I plug this into a 15amp socket?

    Asked by JC.

    • Answer Yes.

      Answered by John

  • Questiondoes the operating keys light up?

    Asked by fred.

    • Answer No.

      Answered by John

  • QuestionDoes the interior light go on when the door is opened or only during operation?

    Asked by Gwl123.

    • Answer Yes the interior light comes on when you open the door.

      Answered by DoubleB

  • Questioncan you run a microwave from a power strip

    Asked by Anonymous.

    • Answer you probably can. But my outlet has it's own breaker so mine's directly in the wall. A surge protector should be ok. (if it's not overloaded and it's not old)

      Answered by Donna

  • QuestionI have the very first Litton counter top microwave. I really love it. Its been the best mircrowave. It is big and can hold a 13x 9 glass baking dish. Do you have a microwave like that. I do not want a turntable

    Asked by Junebug.

    • Answer Thanks so much for asking, Junebug! Here is a link (https://bit.ly/3D23w4h) to our largest microwaves that are currently available. While all Samsung microwaves currently have a turntable, the turntable is easily removeable. ^Jecca

      Answered by Samsung

  • QuestionCan the electrical cord be replaced with one that has a flush mount plug?

    Asked by RLN1066.

    • Answer No.

      Answered by John