A:AnswerHi KP, we understand your concerns with the Microwave. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
A:AnswerHi KP, we understand your concerns with the Microwave. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
A:AnswerHi Lynn.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook dimension. Regarding your concern the dimensions is 23 5/8" W x 13 9/32" H x 18 7/16" D.
I will be sharing this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/microwaves/countertop/1-9-cu--ft--countertop-microwave-ms19m8000ag-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144247945
^Camille
A:AnswerMore than likely the PCB panel needs replaced. It can’t be reset. It means the touch panel/display control board has a fault and can only be replaced. Go to Samsung and select Email CEO.