A:AnswerHi mike.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook instruction manual where you can get it. Regarding your concern, I will be sharing a link to your instruction or user manual.
Here is the link:
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144714682
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi Richard,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
The net weight of the microwave is 60.9 pounds. I have shared the user manual link below. Please access the link and turn to page 23 for the complete dimension of the microwave.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144733856
Leo
A:AnswerHi Mac,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White.
To determine the age of your appliance, use your serial number (not the model number) to identify the date it was manufactured. Our serial numbers begin with two letters, followed by six numbers, with a letter at the end. The two letters at the beginning of the serial number tell you the month and year it was made.
The model and the serial number of the microwave can be located in the lower left-hand corner of the cavity after opening the door. The serial and model number can also be located at the back of the microwave.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144665032
Leo
A:AnswerI believe it does, but it may not be available in store. You may want to check with a store associate regarding wait time and availability if it is. I believe the colors are white, black, and stainless. It's a fantastic unit so far.
A:AnswerHello, if there is, then I haven't found it yet either!!! I have the same problem, cooking / heating food takes WWWWAAAAYYYY longer than it should, plus other weird things ab out it (as I've mentioned in my lengthy formal Best Buy review) I've owned this microwave for a year and HATE IT. I'm sorry that my response is not really answering your question and providing a solution. My response to your posted question is my sincerest deepest attempt to prevent someone (even if it's just 1 person I can save) reading this, into buying this junk microwave. Anyone who is thinking about buying this microwave, should NOT! Seriously, pick a different one.
A:AnswerHello Nants,
Thanks so much for reaching out about this concern with your Samsung Microwave. To answer your question, if there's a bulb to fix, The numbers on your clock that are fading, some come in the clear, and some are faded.
For us to fix the problem, the whole control panel board needs to be replaced. Let me share the warranty coverage for your product.
https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144783665
Thank you for choosing Samsung. Have a great day.
^^Ross
A:AnswerHi barbstone.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook if an 18" depth cause any problem in mounting. Regarding your concern, here are the details for the mounting.
• The space between the cabinets must be 30˝ wide and free of obstructions.
• This microwave oven is for installation over ranges up to 36˝ wide.
• If you are going to vent your microwave oven to the outside, see the Hood Exhaust Section for exhaust duct preparation.
• If installing the microwave oven beneath smooth flat cabinets, be careful to follow the instructions on the top cabinet template for power cord clearance.
• Maximum cabinet depth above and beside the unit is 12˝
I suggest you check this link to your installation manual for assistance. Please go to page 7.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144598085
^Camille
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook on how high this microwave is installed above the range. Regarding your concern, it would be 16 15/16 " high from the range and 36" wide.
I suggest you check this link to your installation manual for assistance. Please go to page 7.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144399268
^Camille
A:AnswerHi Frank,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
The vent power in this model is 400 CFM. I have shared below the specification link for the microwave.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/new-handle-1-9-cu-ft-over-the-range-microwave-with-sensor-cooking-me19r7041fs-aa/#specs
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144378550
Leo
A:AnswerHi Microwave.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook dimension. Regarding your concern, these are the dimensions:
Product Dimensions
29 7/8" x 17 1/16" x 16 1/2"
Cutout Depth
20 13/16" x 10 13/16" x 14 9/16"
I will be sharing this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/new-handle-1-9-cu-ft-over-the-range-microwave-with-sensor-cooking-me19r7041fw-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144253000
^Camille
A:AnswerHi Ryannelynn41,
Thank you for reaching out and we hope you are in good health. The highest temperature you'll find in a 40-watt bulb is only 115F. This is still pretty hot for such a low wattage bulb. This is enough to get burned if you're not careful, so use caution when replacing the halogen bulb.
Please click on the link below for the user manual for the microwave and turn to page 21 if you need to chane the bulb.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144246804
Leo
A:AnswerHello,
We appreciate you taking the time to share your experience with your microwave. I'm sorry to hear that it keeps on shutting off. We would like to help you with this.
I recommend you check on this link https://www.samsung.com/us/support/troubleshooting/TSG01207757/ to resolve your concern. Just click on "Samsung microwave does not turn on or turns off by itself".
I am also providing you this link https://www.samsung.com/us/support/answer/ANS00062285/ to give you some tips on how to clean your microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144155510.
-Noraina
A:AnswerHi there, msears677! I can definitely understand your concern with this. The C-10 error code indicates an issue with one of the safety sensors in the microwave. We would like to speak with you directly about possible options to resolve this. Please reference ticket number 1144136838, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerHi there! I'm happy to help with this! According to our specifications, the full dimensions of this model are: 29 7/8" x 17 1/16" x 16 1/2". ^Jecca