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Hello Jd, Please make sure the soundbar has the latest firmware and are using good quality HDMI cables. Please check out HDMI cables at Best Buy. https://www.bestbuy.com/site/searchpage.jsp?st=hdmi+cables&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys ^Cristian
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