“I just bought this.. Sound is great, but the wireless sub which is about 10 foot away from the soundbar will cut out for a second or two intermittently about once every couple minutes. Doesn't matter if it is from TV and bluetooth. Is there a fix?”
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YOu need to be sure that the sound bar is synced with the TV. Check the easy directions in the directions that came with the bar. YOu may have the sound set up incorrectly for your devices.
Sorry, there was a problem. Please try again later.Hi Bill! I am sorry to hear you are having difficulties with the subwoofer connection. So that we can walk you through the connection setup and troubleshoot additional problems, please reach out to Samsung Audio Support at: • Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri • LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim
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