“the sound bar defaults to TV ARC when I turn the tv off. what can I do to keep it on HDMI? ( My Samsung TV is a 2015 Model code UN60JS7000FXZA)”

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• Connect the sound bar to the tv using a “non hdmi arc “ tv input.

  Answered by Cintra 4 years ago

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• Hi Chris, We will need more information to be able to provide you with a solution. So that we can better assist you with your question, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Patty

  Answered by Samsung 4 years ago

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