“We got this refrigerator plugged in for a day still not giving cold. We thought it is in the demo mode pressed the two top right buttons couple of seconds it makes noise and we can arrange temperature but still it does not get cold.”

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• Yes. SEND IT BACK TO BEST BUY to return to Samsung. Their products arrive dented and scratched with poor build quality with crooked pull out drawers in fridg, etc.

  Answered by Rockie 5 years ago

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• Hello, Ozzy. Here is a link with some trouble shooting steps to follow and get the refrigerator cooling (http://bit.ly/2Zlod7I). ^Lo

  Answered by Samsung 5 years ago

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