Questions & Answers

Q: QuestionI recently got RF220NCTASG/AA. I just had a water line put in for the ice maker in the bottom freezer drawer. It is not working. I also cannot find a reset switch. I have only had it a few months.

Asked 5 years ago by BADICEMAKER.

This question was asked about the related product: Samsung - 30" Wide, 22 cu. ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer Open the left door , (where it says ice off); at the top the blue light should be off to make ice.

  Answered 5 years ago by Corrierob1Verified Purchase

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Q: QuestionWhere is the ice maker arm or sensor on this that detects when the ice tray is full and to stop making ice? I can't see one...

Asked 6 years ago by Doogie.

• A:Answer It's hard to see but it's up above to tray when door is closed. That's about the best answer I can give u sorry!

  Answered 5 years ago by MyerspubVerified Purchase

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Q: QuestionWhat is the external water filter recommended for this unit? (part or model number)

Asked 7 years ago by Jesus.

• A:Answer Hello Jesus! You can find this filter on Samsunparts.com. ^Penny

  Answered 7 years ago by Samsung

  
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Q: QuestionI bought a brand new Samsung rf220nctasr/AA couple of days ago. I plugged it in after waiting for a couple of hrs but it keeps beeping for 6 seconds every single minute! I checked Everything, door closed and all,No alarm on/off option! How do I stop that?

Asked 6 years ago by Ghazal.

• A:Answer Hello, the beeping noise could mean that the door is not aligned properly. Here is a link about door noise that may be of help. https://bit.ly/2rgRukn. Thank you. ^SuSu

  Answered 6 years ago by Samsung

  
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Q: QuestionRF220NCTASR Does the ice maker turn off automatically when the bin is full or do I need to turn it off at the control panel . I notice the ice maker does not have a bin full arm like my old refrigerator had.

Asked 7 years ago by Anonymous.

• A:Answer Hello, Thank you for reaching out and letting us know your inquiry if the ice maker turns off automatically when the bin is full or if you need to turn it off at the control panel. We understand that this information may be essential for you to know. We're here to help. As per checking, Samsung's ice makers are designed to stop when they're full. There are two methods for this: either an optical sensor or a mechanical arm, which detects when ice has piled high enough. Attached is a link to the user manual that you can check to know more about operating your Samsung refrigerator. See pages 19-21. https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144305618 -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionOn the RF220NCTASR, there are 7 LEDS for the freezer and 7 for the refrigerator. No temp is displayed. How do I know what the optimal setting is? For the people who have this same model, where do you have your settings?

Asked 7 years ago by Phil.

• A:Answer Hey Phil! Here's a link that shows the approximate temperatures for the LED bars on your display. https://bit.ly/2pq0dzP. ^Jecca

  Answered 7 years ago by Samsung

  
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Q: QuestionBuzzing NoiseWhy does my new Samsung Refrigerator make a buzzing noise at different times of the day?

Asked 11 years ago by confused.

• A:Answer Hello, Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the buzzing noise coming from your refrigerator. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144229446. -Noraina

  Answered 4 years ago by Samsung

  
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Q: QuestionMy RF220 doesn't have an Alarm On/Off button (to allow me to turn off the nagging beeps if doors are open for more than 3 minutes), though models RL220 and RL225 do have this. Does this mean I can never turn off the Nagging Alarm beeps?

Asked 7 years ago by Beeping.

This question was asked about the related product: Samsung - 30" Wide, 22 cu. ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer Place magnets on top of the refrigerator where you see the word SWITCH to temporarily disable the alarm. The lights will turn off, but it’s better than the annoying alarm when you want to clean or rearrange.

  Answered 2 years ago by Mark

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