A:AnswerHi CarlyV.
Glad you asked about the size of the freezer drawer when open. The size would be 44 1/4 inches when fully opened.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi Phlynn,
We appreciate your question about Samsung refrigerators being magnetic.
In the past, Samsung has increased the amount of ferrous material in the stainless steel panels to make them magnetic by customer request.
However, we do not have any kind of records as to which models are magnetic and which are not.
The best way of finding out would be to visit a local vendor like Lowes, Home Depot, or Best Buy and see if they can stick a magnet on the door. You can also try calling them and seeing if one of the agents there can try for you, to save a visit.
Leo
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung refrigerators, specifically, the 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry™ - Stainless steel.
The width of this refrigerator is 35 6/8" (908 mm). I have included below the link for the user manual. Please click on the link and turn to page 19 for the complete dimensions of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202106/20210623101812172/FDR_AW2-14-CD-FL_DA68-03873A-04_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144248104
Leo
A:AnswerHi Divedog37,
I appreciate you reaching out regarding your Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry includes ice maker kit. Regarding your concern yes ice maker is part of the refrigerator.
Please check your user manual on how to operate the ice maker in page 46. I have also included the link of your user manual.
https://downloadcenter.samsung.com/content/UM/202106/20210623101812172/FDR_AW2-14-CD-FL_DA68-03873A-04_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144167899
^Camille
A:AnswerHello,
Thanks for inquiring about our product specifically the Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry™ - Stainless steel @ BestBuy.
Here are some links to answer your question on how to change the temperature.
https://www.youtube.com/watch?v=FFBi4vWk0y0
https://www.samsung.com/us/support/answer/ANS00080450/
We hope we answered your question.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number: 1144144979
Thank you for choosing Samsung.
^Ross
A:AnswerHi there, DSTORCH! I'm happy to help with this. I have two sets of dimensions I can provide. The first is the full dimensions of the entire refrigerator: 35 3/4" W x 70" H x 31" D. The second is the dimensions of this model with the doors and hinges removed: 35 3/4" W x 68 7/8" H x 24" D. ^Jecca
A:AnswerGreat question, Jeanette! Our refrigerators are designed to be as quiet as possible. However, you may still hear some sounds from it. This link (https://bit.ly/2X1m8Sn) can help you identify what sounds are normal, as well as what steps to take if you hear an abnormal sound. ^Jecca
A:AnswerWe appreciate you asking, AMAM! The wheels on this model are not designed to be removable. Additionally, the levelling legs on this model are approximately the same height as the wheels, meaning the height of the refrigerator would stay the same with or without the wheels. ^Jecca
A:AnswerThanks so much for asking, Nlodge! The only part in this refrigerator that needs to be replaced on a regular basis is the water filter. I can also provide this link (https://bit.ly/2XqHRme) to details about how and when to change the water filter. ^Jecca
A:AnswerWe sure do, SubZero! You can check with SamsungParts.com or call 1-800-627-4368 for information on touch up paint, as well as other parts and accessories. ^Jecca
A:AnswerI'm so glad you asked, Donna! That is actually where the water filter is located on this model. I can also provide this link (https://bit.ly/2XqHRme) to detailed information on how and when to replace the water filter. ^Jecca
A:AnswerHello there! Thank you for letting us know about this. We want to help you have the best possible experience with this refrigerator. First, I have this link (https://bit.ly/3EGiLRF) to our guide on what steps to take if the ice bucket is stuck. I also have this link (https://bit.ly/3pjlH0P) that can help with your water dispenser not dispensing water properly. ^Jecca
A:AnswerHi there! I'm happy to help with this. The lock icon you're seeing is indicating that the dispenser lock has been engaged. To turn the dispenser lock on/off, you'll need to press and hold the "Water/Ice" button for about 3 seconds. This button is located on the control panel inside the refrigerator compartment. ^Jecca
A:AnswerHi Kapper! The full dimensions of this model are: 35 3/4" W x 70" H x 31" D. We do recommend at least 2 inches of spacing on all sides of the refrigerator to allow for proper ventilation. ^Jecca