“Why do I HAVE to buy a new pedestal for the exact same washer??? I just bought my second Samsung washer (the old one was 6 years and according to the guy that fixes it it's about the life time of a Samsung) I bought the exact same model (just the washer this time so I don't have the extra expense) and when the delivery guyg came (10 days after I bought it and several phone calls) they said they CAN NOT mount in on old pedestals because it is a rule that you have and that I have to buy a new one...it is the exact same model! now I have a pedestal outside my laundry room and a very low washer...”
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Hi Mom of 2 kids, I'm sorry to hear about your experience. I can't confirm details without the model numbers, but I can tell you that Samsung Pedestals that were compatible with most previous 27" Samsung Front Load Washers are also compatible with newer ones. You'll need to make sure you have the necessary hardware depending on the pedestal model. I'd suggest contacting your Best Buy Appliance Representative for assistance working with the installer to clarify the installation requirements with the installer. Thanks you, Ms. Samsung
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