Questions & Answers

Q: QuestionWhy do my clothes always come out cold even though I chose the sanitize (hot) cycle?

Asked 7 years ago by Julie.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. 10-Cycle High-Efficiency Front-Loading Washer with Steam - White

• A:Answer Hello Julie! I'd like to provide you with this link (https://bit.ly/2QtVcW9) that has some things you can check if you feel the washer is using the wrong temperature water during the cycle. ^Jecca

  Answered 7 years ago by Samsung

  
  Helpful (0)Unhelpful (2)ReportAnswer this question

Q: QuestionIs a drain pan needed for this model? If so, what size?

Asked 7 years ago by Trobi.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. 10-Cycle High-Efficiency Front-Loading Washer with Steam - White

• A:Answer I put mine on a pedestal drawer. No drain pan is needed.

  Answered 7 years ago by PeepsVerified Purchase

  Helpful (0)Unhelpful (2)ReportAnswer this question

Q: QuestionReading the reviews for the LGs it says the rubber ring has to be cleaned with bleach and excess water dumped out on the front loaders...What does Samsung frontloaders require?

Asked 8 years ago by Looking.

• A:Answer Looking, our maintenance starts on page 50 of our user manual. Here is a link: http://downloadcenter.samsung.com/content/UM/201706/20170616171850756/WF5500M-03773A-03_EN_CFR_MES_170322.pdf ^Heath

  Answered 8 years ago by Samsung

  
  Helpful (0)Unhelpful (3)ReportAnswer this question