“This model, connected to a DirecTv box, the screen blacks out every couple of minutes for a few seconds, then comes back on with the Smart TV logo. We don't use a DVR, and got a new box from DirecTv, hoping that would solve the issue. What is the fix?”
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Hi Keysfins, you'll want to unplug the TV from the outlet for 30 seconds to a minute; plug it directly into a wall outlet. You will also want to ensure the firmware is up to date (Menu>Support>Update Software). ^Rosi
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