“My washer eject water from the soap compartment and the floor get flooded”
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Hello Norwalk, Thank you for reaching out. We appreciate you informing us that your Samsung washer ejects water from the soap compartment, and your floor gets flooded. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you. As per checking, water leaks from the washing machine are almost always related to controllable circumstances that have an easy remedy. Attached are the links to the troubleshooting steps to try when your Samsung washer leaks. https://www.samsung.com/us/support/troubleshooting/TSG01000977/ https://www.youtube.com/watch?v=jgKRn1xR_qs Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144597764 -Angelica
Sorry, there was a problem. Please try again later.No, the door is tight and water does not come out.
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