Questions & Answers

Q: QuestionIs this thing made of solid gold? Because why else would it cost $250 for a plastic, magnetic frame?

Asked 2 years ago by SMSLA.

• A:Answer Don’t buy it! Complete waste of money and it falls off after a couple of months.

  Answered 2 years ago by AmyF

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionYesterday I received a 55" beveled white frame for the 2022 Frame TV that I purchased in January. The motion sensor has been working perfectly for 3 months, but when I installed the new frame on the TV the motion sensor no longer works at all.

Asked 3 years ago by BlueCheer.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer That happened to me as well.

  Answered 3 years ago by CyberjeepVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use the bezel with the legs on the frame tv?

Asked 3 years ago by Anon.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern Beige

• A:Answer Yes you can.

  Answered 3 years ago by Pm98Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this frame have an opening to accommodate the motion sensor?

Asked 3 years ago by BlueCheer.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer Yes it does

  Answered 3 years ago by HappyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this fit the 2022 QLED model with sku number QN55LS03BAFXZA

Asked 3 years ago by Fussssioooon.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern Beige

• A:Answer The Frame Bezels fit both 2021 and 2022 modes.

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you make this tv lie flat to the wall?

Asked 3 years ago by Samsungtv.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern White

• A:Answer Use the supplied mount

  Answered 3 years ago by Happy

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will "Modern Teak" Bevel for Samsung Frame 55" be back in stock?

Asked 3 years ago by jmoc.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern Teak

Q: QuestionIs this frame compatible with this TV BN69-22230A model?

Asked 3 years ago by Juan.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern Beige

• A:Answer If it a Frame, maybe. 2022-2022 Framws require a different bezel than the earlier Frames. Old bezels will not fit new Frames and visa versa. If it is not a Frame, it probably won't fir anything other TV.

  Answered 3 years ago by boba

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this frame be used on a roku tv?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer No, it only works with Samsung.

  Answered 3 years ago by HunterVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be added to another model tv 55” or can it only be used with a Samsung TV?

Asked 4 years ago by MAR.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer Only fits Frames.

  Answered 3 years ago by bobaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the bezel be added easily after the frame tv is mounted?

Asked 4 years ago by emaginedat.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Beveled White

• A:Answer No problem, took me 5 minutes

  Answered 3 years ago by Lemont

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this for the 2020 or the 2021 model?

Asked 4 years ago by Asterisk.

This question was asked about the related product: Samsung - 55” The Frame Customizable Bezel - Modern Beige

• A:Answer I looked up the model number to confirm - this is for the 2021 Frame TVs.

  Answered 4 years ago by Aubrey

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo I need a sound bar or is the sound fine on this tv?

Asked 4 years ago by Tess.

• A:Answer The sound through the TV is very good try it out without a soundbar to see if it meets your expectations, if not you can always add it later

  Answered 3 years ago by Happy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)