The YOUTUBE App on the TV will play for about 30mins and the whole TV will shutdown. Is this normal? i just had the TV for two days. The YOUTUBE App on the TV will play for about 30mins and the whole TV will shutdown. Is this normal? i just had the TV for two days.

Question

Sakarine · Accepted Answer

Check the settings and if there are any updates to the app.

KAB1 · Answer

I have never had this problem watching Youtube. Mine works fine.
I would call customer service.

Luismm21 · Answer

No, return it!

Tr3nch · Answer

I am not certain that this would normal. I tested out the app on my TV and it does not perform this action. Have you checked to see if there is an update for the TV? Check through the menu system and update the TV if you haven't.

Answered by Tr3nch 10 years ago

Samsung · Answer

Jojo88,

Please reach out to the Best Buy Geek Squad agents. Your TV may need a firmware update, or the App may be reinstalled if the problem persists.

Thanks for your interest in Samsung products.

--Mr. S

“The YOUTUBE App on the TV will play for about 30mins and the whole TV will shutdown. Is this normal? i just had the TV for two days. The YOUTUBE App on the TV will play for about 30mins and the whole TV will shutdown. Is this normal? i just had the TV for two days.”

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