“We hooked up our new Samsung to cable but the picture is not clear and crisp. Very fuzzy. Why?”

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• Depending on your TV providers you might need to upgrade to a new cable box when I hook on my dish box it did the same and when I called them they said I needed there new box that is compatible better with 4k tvs

  Answered by Thisguy1 8 years ago

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• Hi Sandgayle, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered by Samsung 8 years ago

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