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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4702 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 4,702 reviews
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    Owned for 1 year when reviewed.

    This TV is amazing...I watch a lot of documentaries and it’s crazy the picture this TV puts out. It is mounted on my wall with a full motion mount. Great for sports, gaming, blu ray and looks good with local channels. This was by far one of the best purchases I’ve made. The few issues I’ve had. Which one is not the TVs fault but I feel as if it needs to be mentioned. The arc hook up from the TV to the sound bar sucks, it is confusing to get the sound bar discoverable to the TV and a pain. But I figured it after messing around with different options. What happened was that the sound bar is put in default mode and it makes it non discoverable so I had to hold a sequence of buttons on the sound bar to get it out of default mode. Once done, the TV picked up the sound bar. The other complain is with the arc as well, it has trouble remembering the fire stick that I have place in the TV and sometimes does not want to turn on. The fire stick that is, the far stick is plugged in so it is not dead. At first with the TV it worked every time but as time as passed it has gotten worse. But I still managed to get it to work. Overall I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 " SAMSUNG 4K,UHD,WEB BROWSER, BEST BUY IN YEARS

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    Posted .

    65 " SAMSUNG 4K,UHD,WEB BROWSER, BEST BUY IN YEARS I NEVER THOUGHT THAT A 4K TV WOULD BE THAT MUCH BETTER THAN A 1080P ONE. BOY WAS I WRONG! THE GRAPHICS ARE AMAZING...THE SOUND IS SO GOOD YOU DON'T EVEN NEED A SOUNDBAR. AND NOW I SPEND MY TIME TALKING TO MY TV WITH MY ONE REMOTE. ALSO, MY PLAYSTATION HAS NEVER LOOKED BETTER..AND YES, IT WAS WORTH SPENDING THE EXTRA MONEY..WITH YOUTUBE, AMAZON, AND OTHERS STARTING TO STREAM 4K, AND MICROSOFT XBOX X 4K BLU-RAY PLAYER WILL KEEP YOU BUSY FOR YEARS. THIS IS THE BEST BUY I'VE DONE IN YEARS AND NOW MY TV IS FINALLY THE CENTERPIECE OF MY HOME AND MY LIVING ROOM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV choice for my needs and my money

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    Posted .

    Best Buy has the best ever sales people! I received an hour of help, advice and selection of my new TV. And I was totallyclueless about what all features are involved with the setups these days. I haven’t purchased a new TV in17 years. No other store offers this kind of personal assistance. Plus I got a better price than anyone...even Amazon. When I got home with my new TV, I called Geek Squad and I was set up and running in 45 minutes...even with my new Bluetooth speaker bar. I’m loving the quality of this system so much, I’m rewatching all my favorite movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from previous model

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    Posted .

    I had the KS8000 65 inch before... it was a great TV for the price even though the blacks weren't the best. The MU8000 Has a faster and less glitchy UI, and the phone mirror option is more stable... I paid $1,500 for the KS... and the MU has great upgrades and better blacks for a better price, only paid $1,200... my son took his toy bat to the screen of the KS... so not sure if I should thank him for the upgrade.. :p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV

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    Posted .

    This is an excellent TV. Better than the Vizio I had originally planned to purchase at a local warehouse club. I wanted a bigger selection than what the club was offering & didn't want to order online (been burned by a broken bigscreen from the club, they returned, no issue, just a bad experience with shipping big screens vs local purchase). I looked at BestBuy online at my local club, did some TV research, and noticed free delivery to me. Couldn't have been faster or easier. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung’s back at it

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    Posted .

    I really really enjoy this television. It comes with a very good picture out of the box. No calibration needed. I tried looking at a few calibration videos and all of the settings looked worse than what came standard with the television. I am impressed. I was impressed that the remote control that came with the TV controls my cable box with the same functions as my cable remote but with less buttons. Paying extra to have no cords showing was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best T.V. brand period......Amazing .....

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    Posted .

    Sold t.v.s before Samsung is the best go and compare you will see.. Best Buy doesn't have samsung on there shirt for no reason. I know what to buy but this T.V. was a good price and wasn't the oldest model like most other businesses do.. Great picture and very fast and easy to Use..... Sweet microphone talk controller a bonus and dont have to plug everything into the back of the t.v. thanks to samsungs seperate box that comes with t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great style & performance, easy set-up!

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    Posted .

    Purchased this TV to replace a 46" Sony Bravia. The sleek modern style and performance features are what led us to considering this Samsung model along with a great price at Best Buy. We were not disappointed and so far so good after a month. Love the easy set-up and user friendly interface for syncing Netflix, Amazon, Pandora, etc. Once out of the box we were up and running and fully programmed in less that an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your Husband will be pleased

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    Posted .

    I bought this tv as a Father's day gift to my husband. After playing around with the settings, I have grown to love the tv myself. The thin, slick design makes for a lightweight product and excellent for wall mounting. The tv pairs with all of my devices (cable, firestick) so that I only need to use one remote. I just wish that the remote was a bit bigger...I fear losing it one of these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic picture.

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    Posted .

    I have this TV in my vacation home. It's better than the smart TV I have in my main residence. This TV combines an outstanding picture with smart features. I like that I can watch cable TV, Netflix, Hulu, and various other streaming services, as well as through the internet, I can watch my local news and weather when I'm away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the Money.

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    Posted .

    This is a great TV for the Money. Samsung makes a great product. I bought this TV after seeing it at my friends house. It has a beautiful picture. The bezel on the TV is very small and it makes the TV look great on the wall. I would recommend this TV if you want something great, and if you like Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .

    First let me say that I upgraded from a tube TV. So everything was a huge improvement. I found setup to be relatively easy. I am still learning all the features of this TV. I saw some complaints in reviews concerning the one connect box, I found it made installation easy and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade to a larger TV

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    Posted .

    I have upgraded from a 7 year old 50" Plasma to this 65" LED UHD TV. The qualities most apparent are the clarity, color separation, excellent blacks, light weight and easy to use Smart remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, Great output, Thanks Best Buy!

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    Posted .

    This is one best TV on the market bang for buck. Stunning 4K resolution, great Smart TV experience, and tons of great features. Best Buy had the best prices available and I am thrilled. Slim form factor, easy to mount, and impressive video quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .

    This TV has a great refresh rate of native 120HZ. It is extremely smooth with action movies. Native 1080p displayed on this screen with Blu Ray is amazing. Streaming YouTube with the built in smart capability is out of this world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular Color, Moderate Price

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    Posted .

    This TV, and it's 2019 equivalent the NU8000, are right in that sweet spot of functionality and quality of Samsung's product lineup. I bet the NU owners wish they had the OneConnect box though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tv

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    Posted .

    This TV is the best TV that I have ever bought the visual affects our amazing it’s look likes you are immersed in the TB purchased a Samsung surroundsound with my TV sounds like I’m at the movie theaters love it love it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV for the price

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    Posted .

    Great tv. Best picture you could get. Almost like you are there. My 2 dogs bark when dogs on the tv bark.Smart internet app is also another great feature. Purchased a keyboard w mouse and use it everyday to check weather and Facebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!!!!!!!

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    Posted .

    This TV is great. Picture clarity and color is wonderful. Sound is better than I expected since I was told the sound on the new technical TV's was not very good. Even with my hearing problem I still find the sound more than adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .

    This tv is phenomenal! The picture is amazing and the smartness of the tv is so cool. Voice activated remote! Yes! It was so easy to set up also. Just plug in and turn on. It connects to everything on its own.

    I would recommend this to a friend

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