“My background lighting is way off. Have it set to 11 and it’s still very dark. Anyone else have this problem. How do I warranty or return this TV”

1-3 of 3 Answers

• Hi Marty, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered by Samsung 7 years ago

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• Try turning of the energy saver feature

  Answered by 48hrspacesaver 7 years ago

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• Call the 1800 number for assistance. My lighting was off too and I had to turn off an automatic feature that adjusted the brightness but I don't remember the feature name. They were helpful at that number.

  Answered by kevink 7 years ago

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