My background lighting is way off. Have it set to 11 and it’s still very dark. Anyone else have this problem. How do I warranty or return this TV null

Question

Samsung · Accepted Answer

Hi Marty, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

Answered by Samsung 8 years ago

48hrspacesaver · Answer

Try turning of the energy saver feature

kevink · Answer

Call the 1800 number for assistance. My lighting was off too and I had to turn off an automatic feature that adjusted the brightness but I don't remember the feature name. They were helpful at that number.

Answered by kevink 8 years ago

Verified Purchase

“My background lighting is way off. Have it set to 11 and it’s still very dark. Anyone else have this problem. How do I warranty or return this TV”

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