Questions & Answers
- Model:
- DVE45T6000V
- |
- SKU:
- 6427844
Q: QuestionDoes the Samsung washer WF45T6000AV/A5 come with the hoses.
Asked by Tipparee.
- A:Answer Hi Tipparee. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Vibration Reduction Technology+ if hoses are included. Regarding your concern, Water hoses are sold separately. I suggest you check this link to your user manual for assistance. Please go to page 16. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144422463 ^Camille
Answered by Samsung
Q: QuestionDo the “stackable” Samsung packages have to be stacked? Or can they be set up as a side by side?
Asked by Cheela.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi Cheela, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The washer can be installed either side by side or stacked. I have shared the user manual link below. Please go to the link and turn to page 20. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371525 Leo
Answered by Samsung
Q: QuestionWhat is the total height if stacked?
Asked by Slickster.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Q: QuestionWhat are the dimensions of the top of the machine? I need to stack this with a different make dryer. Thanks!
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ dimension of the top of the machine. Regarding your concern, here are the product dimensions. A. 1 in. (25 mm) B 5.9 in. (150 mm) C 7.1 in. (180 mm) D 6 in. (152 mm) E 78.5 in. (1994 mm) I suggest you check your user manual for further assistance on how to remove the door. Please go to page 20. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144348618 ^Camille
Answered by Samsung
Q: Questionwhen stacked, what is the total height of the unit?
Asked by pdnwright.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Unfortunately, i only purchased this washer only not stacking kit You mean just height of washer or stacked with drier?? Only washer itself is about 38.25-38.5 ft
Answered by Dealmania
Q: QuestionHow does the door open on an older kenmore 3.5 washing machine
Asked by WendyBanjo.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Sorry but you asked this question on a front load Samsung. Please check with Kenmore
Answered by Anonymous
Q: QuestionOn the electric dryer are you able to choose temperature level and dryness level? Such as if I want temp 1 and dryness level 5, or temp 3 and dryness level 4.
Asked by WynsWrld98.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hi WynsWrld98, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. I have shared the user manual link below. Please go to the link and turn to pages 39 - 40 for the cycle chart. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371822 Leo
Answered by Samsung
Q: QuestionCan u change the way the dryer door opens. Make it open from right to left.
Asked by Reneev.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Yes
Answered by DawnA
Q: QuestionCan the gas model be fitted for propane source?
Asked by Debs.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
- A:Answer Hi Debs. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this model can be fitted with propane. Regarding your concern, yes, this can be fitted with propane. Here are the details you need to consider if you will be using propane. • Use only natural or LP (liquid propane) gases. • The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada). • Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame. - 20,000 BTU: LPKIT-4/XAA (DC98-04114A) - 22,000 BTU: LPKIT-3/XAA (DC99-00792A) • A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer. • Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the floor. • Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible for test gauge connection, must be installed immediately upstream of your dryer’s gas supply connection. • Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system. • Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10. NOTE • Your dryer uses an automatic ignition system to ignite the burner. There is no constant burning pilot. • Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas. • As a courtesy, most local gas utilities will inspect a gas appliance installation I suggest you check your user manual for further assistance. Here is the link. Please go to page 17. https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144326739 ^Camille
Answered by Samsung
Q: QuestionWill this fit our old pedestals, DC68-02436A-06?
Asked by Keith.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Long Vent Drying - White
- A:Answer Hello Cindy, Thank you for reaching out and letting us know your inquiry if this Samsung dryer fits with your old pedestals, DC68-02436A-06. We understand that this information may be essential for you to know. We're here to help. As per checking, the compatible pedestal for this Samsung dryer is WE402NW. Attached is a link to the website to know more about the pedestal. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/?redir=WE402NW/A3#specs You may also visit samsungparts.com should you wish to purchase a pedestal. For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144314616 -Angelica
Answered by Samsung
Q: QuestionMy machine keeps shaking.
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer ours has same problem. Repair man states this model is bad for that.
Answered by JoeM
Q: QuestionIs this a single load detergent washer or does it dispense detergent automatically? Thanks
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Single load
Answered by Anonymous
Q: QuestionCan something being caught in the pump for the rinse and spin keep it from taking water in thru the hose inlet?
Asked by Tazmaniac.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Yes
Answered by Anonymous
Q: QuestionTo convert to propane, are additional parts required and what type of contractor can do this for you?
Asked by Anonymous.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor dry on how to convert to propane gas. Regarding your concern, here are the details you need to consider. • Use only natural or LP (liquid propane) gases. • The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada). • Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame. - 20,000 BTU: LPKIT-4/XAA (DC98-04114A) - 22,000 BTU: LPKIT-3/XAA (DC99-00792A) • A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shutoff valve be installed within 6” of your dryer. • Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the floor. • Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible for test gauge connection, must be installed immediately upstream of your dryer’s gas supply connection. • Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system. • Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10. NOTE • Your dryer uses an automatic ignition system to ignite the burner. There is no constant burning pilot. • Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas. • As a courtesy, most local gas utilities will inspect a gas appliance installation. Here is the link to your user manual for further assistance. Please go to pages 18 to 19. https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144306926 ^Camille
Answered by Samsung
Q: QuestionI’ve had this washer for about a week . I washed two bathroom rugs . During the spin cycle the machine shook the house ! After that load I put one bathroom rug in . The rug came out soaked . I’m ready to return it any advice?
Asked by Elynrose.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi Elynrose. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ regarding washing bathroom rugs. Regarding your concern, we do not allow to wash thick or hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, floor, or clothing due to abnormal vibrations. Also, do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error I suggest you check this link to your user manual. Please go to page 11. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144293648 ^Camille
Answered by Samsung
Q: QuestionIs there supposed to be something over the glass or is the door hallow? Ours didn’t come with anything over the glass like our dryer did.
Asked by DM.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer My washer window dips in - I think that’s what you mean. The dryer door has double windows with the outer flat. Hadn’t noticed that, but it is odd. Even so, I think it’s meant to be that way.
Answered by Spunky633
Q: QuestionWhat is the CEFof these dryer ?
Asked by Raygras.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
Q: QuestionWhat type of Warranty comes with this?
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Manufacturer warranty is one year, not sure if Best Buy offers a year (one additional year) or not
Answered by Tony
Q: Questionwhat is the life expectancy of this unit?
Asked by newBuyer.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer The one I replaced was about 13 years old, the dryer is still going though same age
Answered by nosp
Q: Questionwhat is the clearance needed (height and width) for the Samsung 4.5 cu, ft, washer installed with pedestal? thank you.
Asked by Momof3.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer I'm happy to help with this, Momof3! First, here is a link (https://bit.ly/3EAn8wI) to the user manual for this model. Pages 18-20 have detailed diagrams showing all the dimensions you'll need, including using the matching pedestal. ^Jecca
Answered by Samsung