Questions & Answers

Q: QuestionHi, i didnt buy when ir was 1350 Will be another offer soon? Discount?

Asked 4 years ago by ash33.

Q: QuestionMy Samsung Galaxy Book Pro 360 turns off and on whenever I plugin or plug out the charger, why?

Asked 4 years ago by Anonymous.

Q: QuestionWithout a graphics card, will this laptop run Autocad, SketchUp, and Revit? I just bought and they said yes, but now I’m seeing possibly not….

Asked 4 years ago by Danielle.

• A:Answer Autocad, Sketchup and Revit will work. You might find better performance on laptops with a better GPU, but for the price you probably won't find any better

  Answered 4 years ago by TravlicianVerified Purchase

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Q: QuestionDoes the S pen act like a Wacom pen on the screen for editing in photoshop, i.e. draw selections to edit, become a brush for edits, healing, cloning ect.?

Asked 4 years ago by GeezerMike.

Q: QuestionI am trying to get additional charger, but none of chargers with USB-C that I bought work or charge the computer. It gives a message that rated adaptor is needed. Can someone please give the exact model of the charger and link where I can order it? Thanks

Asked 4 years ago by Vicki.

Q: QuestionHow well does this laptop work with an EGPU?

Asked 4 years ago by Eclipse.

Q: QuestionDoes this Computer have just the normal usb so I can use a mouse with the usb receiver?

Asked 4 years ago by MouseHelp.

• A:Answer No, there is not a rectangle shaped usb (usb type a). There are only the three oval shaped usb (usb type c).

  Answered 4 years ago by MountainLoverVerified Purchase

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Q: QuestionWhat version of Windows it’s coming with ?

Asked 4 years ago by Jules.

• A:Answer 10 with free upgrade to 11 when it arrives

  Answered 4 years ago by Zach

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Q: QuestionDoes this laptop have standard USB ports, and if so how many?

Asked 4 years ago by CAWeston01.

• A:Answer not just USB-c

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this come with the S Pen? I ordered mine under the impression that I would be getting the pen with the laptop

Asked 4 years ago by Chey.

• A:Answer Yes, mine came with a Samsung Pen in the box.

  Answered 4 years ago by EmmanuelVerified Purchase

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Q: QuestionDo you have in Mystic Bronze? new?

Asked 4 years ago by Luis.

Q: QuestionHi, What is the refresh rate of the screen? 60 or 90Hz?

Asked 5 years ago by GGo.

• A:Answer 60Hz

  Answered 4 years ago by MountainLover

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Q: QuestionWhat is the maximum resolution this can output through a usb-c/hdmi connection to an external monitor?

Asked 5 years ago by Anonymous.

Q: QuestionIs this laptop a good match for photo editing like Lightroom and Photoshop, for a professional photographer?

Asked 5 years ago by Photo34.

• A:Answer Yes this is great for photo editing

  Answered 5 years ago by KoticVerified Purchase

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Q: Questionwhat version bluetooth

Asked 5 years ago by GenuineGMO.

Q: QuestionSo I don't know if anyone else has experienced this, but my function keys stopped working? How do I check if there's a function lock on the computer? The keys are literally unresponsive...

Asked 5 years ago by Angel.

Q: QuestionIs this good for Autocad? I'm a Cad Designer and wondering if this laptop will support Autocad.

Asked 5 years ago by Maria1977.

• A:Answer While I've only been using it for a little over a month, it has worked great with DraftSight. I haven't noticed any issues or lagging on larger drawings.

  Answered 5 years ago by DavidVerified Purchase

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Q: QuestionIs the outer shell Aluminum or plastic?

Asked 5 years ago by Pc.

Q: Questionis this ideal for adobe premiere pro?and what is the color accuracy of the display?

Asked 5 years ago by jof21.