Questions & Answers

Q: QuestionNumber of USB ports, what kind and what is each kind goof for?

Asked 2 years ago by sedonauthor.

• A:Answer Hi there Sedonauthor, thank you for reaching out to us with your question about the Samsung Galaxy Book3 360. This device has a memory card slot, a USB-A slot for connecting various devices like a mouse, keyboard, or camera, a headphone jack, HDMI port for connecting external devices like additional displays, and two USB-C ports one of which is the Thunderbolt port that is used for charging your device. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionWhere is the on/off button? Any issues with performance on the on/off button?

Asked 2 years ago by OffOn.

• A:Answer Hi there OffOn, thank you for reaching out to us with your question about the Samsung Galaxy Book3 360. The On/Off button on this device is in the top right hand corner of the keyboard. This button is also a fingerprint scanner to help with the security of your device and ease of unlocking. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionAre there any special features for people who use Samsung Galaxy phones? My wife currently uses a Surface Laptop but wanted to know if there are any other considerations besides the obvious standard specs when finding her new computer.

Asked 2 years ago by KEVIN253.

• A:Answer Howdy KEVIN253, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy Book2 360. You can multiply your productivity with one seamless experience across all your Galaxy devices. Quick Share allows you to transfer your photos and videos from your Galaxy smartphone to your Galaxy Book3 360 at full resolution for easy editing and Link to Windows connects your Galaxy Book3 360 and smartphone so you can call, text and access mobile apps from the comfort of your laptop to name a few awesome features available that your wife can look forward to when switching over to the Galaxy Book3 360. Let us know if you have any other questions for us by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this laptop has dedicated ram?

Asked 2 years ago by Anonymous.

• A:Answer Hello, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Book3 360. The Galaxy Book3 360 offers a 16GB RAM. Let us know if you have any additional questions by contacting Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionCan I charge this in the uk does it have worldwide voltage ie 110/240 volts

Asked 2 years ago by Ian.

Q: QuestionDoes it have a SIM card port

Asked 2 years ago by ML.

• A:Answer Hello there ML, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Book3 360. No, the Galaxy Book3 360 does not have a SIM card tray. Here are the ports available: HDMI, Thunderbolt 4, USB-C, USB 3.2, and MicroSD. Please do not hesitate to contact Samsung Support if you think of any additional questions that you think of for us. Thank you for being a steadfast Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionIs there an external webcam for the Samsung galaxy book3

Asked 2 years ago by Derick.

• A:Answer Yes

  Answered 2 years ago by SandraRVerified Purchase

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Q: QuestionWill this laptop be able to handle adobe program well and fast? Looking at Adobe Photoshop, InDesign, Illustrator and Dimensions.

Asked 2 years ago by Leah.

Q: QuestionCan the galaxy book 3 handle programs such as solid works and matlab for an engineering student in college?

Asked 2 years ago by Will.

• A:Answer Yes

  Answered 2 years ago by CarlosE

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Q: QuestionIs the RAM user upgradeable or should this be avoided too because they soldered it in?

Asked 2 years ago by Scallywag.

Q: QuestionDvd player included

Asked 2 years ago by Anonymous.

• A:Answer There are no built in Disc players of any kind.

  Answered 2 years ago by JimFVerified Purchase

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Q: Question512 SSD. Anything else?

Asked 2 years ago by Mcbassguitar.

• A:Answer Yes, thats the Hd capacity

  Answered 2 years ago by JorgeMVerified Purchase

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Q: QuestionWould this be suitable for use with Photoshop?

Asked 2 years ago by Sam.

• A:Answer Most definitely

  Answered 2 years ago by user604853

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Q: QuestionIf I purchase the s pen, will this laptop have a magnet spot for it? Or will I have to keep it loose? I know the 360 pro has, unsure about the regular 360.

Asked 2 years ago by Isaac.

• A:Answer The S Pen off my S7 tab 'sticks' to my lower right palm rest on this Galaxy Book 3 360. Don't think it charges, but it does magnetically 'stick' lol

  Answered 2 years ago by Anonymous

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Q: QuestionCan you detach the keyboard when using it as a tablet?

Asked 2 years ago by Mari.

• A:Answer No the keyboard folds around to the back side in the tablet position.

  Answered 2 years ago by JimFVerified Purchase

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Q: QuestionCan RAM be upgraded to 32GB or is the 16GB soldered in?

Asked 2 years ago by chickenhead.

• A:Answer Hello! I a, also in market but came across ur question and cuz I saw this (“ “below) I couldn’t not share it. It’s a smidge different. But this was one customers review - was very very detailed! (On the 16BG/1TB 1599 model. Its review alone convinced me to 91% that this is likely the gaming machine I will get. Hope it helps. Good luck. “ 16GB RAM isn't quite enough to make this a great video editing or content creation device since you could be working with huge files and a browser alone can use up 6-8GB of RAM. Unfortunately you can't upgrade the RAM on these units because it is soldered to the board. If you want more RAM, like 32GB you need the Book3 Ultra, but that device doesn't support the S-pen or fold 360 or stand up like a tent. So you have limited options if you stay with the Book3 ecosystem.”

  Answered 2 years ago by DEEPGH

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Q: QuestionCan this laptop be used outside of the US - I mean in terms of voltage can this be plugged in 220?

Asked 2 years ago by Tay.

• A:Answer Yes the included charger is compatible with voltage ranging from 100-240 and 50-60 hz

  Answered 2 years ago by mrcatVerified Purchase

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Q: QuestionDoes the laptop have expandable storage at all or am I limited to 512GB of storage forever?

Asked 2 years ago by Stephen.

• A:Answer It has an SD slot. You can expand your memory with it. Also, cloud usage is the new way of saving storage, but it's also benefitial when you're on the go.

  Answered 2 years ago by AlbertoMorsaVerified Purchase

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Q: QuestionIs the laptop antivirus?

Asked 2 years ago by Danny.

• A:Answer all windows laptops come with a free antivirus trial. for full coverage you need to purchase a subscription

  Answered 2 years ago by someguyVerified Purchase

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