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Questions & Answers

Your price for this item is $678.00
The comparable value price is $899.99
Page Showing 21-40 of 118 questions
  • QuestionHow many vCPUs?

    Asked by Ace.

    • Answer The processor consists of: Number of CPU Cores: 10-core Number of CPU Threads: 12 Threads

      Answered by luislast

  • QuestionDoes it come with wifi 6 ?

    Asked by Wifi.

    • Answer Hello there Wifi, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Book4. Yes, the Galaxy Book4 does indeed offer Wi-Fi 6. If you have additional questions, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat color appears when charging and is fully charged

    Asked by Cindy.

    • Answer Hey Cindy, thank you for finding the time to ask us your question about the Samsung Galaxy Book4. The Red LED light will be displayed when your Galaxy Book4 is charging. It will then turn Green once it is fully charged. If you have any other questions for us, do not hesitate to contact Support. Thanks for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs it touch screen

    Asked by ZaraM.

    • Answer Hey there ZaraM, thanks for taking the time to ask us your question about the Samsung Galaxy Book4. No, the advertised Galaxy Book4 does not offer a touch screen display. If you have additional questions, feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the laptop body made of aluminum or plastic?

    Asked by Paige.

    • Answer Hey Paige, thanks for asking us your question about the Samsung Galaxy Book4. The Galaxy Book4 offers an aluminum body. If you think of any other questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I expand storage?

    Asked by Disappointed1.

    • Answer Good day Cmarie, thanks for asking us your question about the Samsung Galaxy Book4. The SSD is soldered, making it impossible to upgrade. If you have any other questions, please do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionHi, I was curious does it come with pre-installed Microsoft Office?

    Asked by Kona84.

    • Answer Howdy Kona84, thank you for asking us your question about the Samsung Galaxy Book4. Typically, Galaxy Books come with a Microsoft Office trial or a subscription bundled that would require activation after your trail has ended. Let us know if you have any other questions or if you would like any further assistance by contacting Support. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • Questionhas keybord in spanish?

    Asked by euge.

    • Answer Hey Euge, thank you for taking the time to ask us your question about the Samsung Galaxy Book4. No, advertised the U.S. version of the Galaxy Book4 does not come with a physical Spanish keyboard. Please feel free to contact Support if you think of additional questions for us. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the keyboard back-lit? Thank you.

    Asked by Dugen.

    • Answer Good day Dugen, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book4. Yes, the Galaxy Book4 does offer a backlit keyboard. If you think of any other questions, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionWould this model satisfy needs for college?

    Asked by DeeDee.

    • Answer yes

      Answered by MarialuizaM

  • QuestionDoes this support wifi 6, 6E, or 7 ??

    Asked by BCFL.

    • Answer Hey there BCFL, thank you for taking the time to ask us your question about the Samsung Galaxy Book4. The Galaxy Book4 supports Wi-Fi 6 and Bluetooth 5.3. If you have additional questions for us or if you would like any further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionI guess some people will think this is a simple question, but does Intel Core 7 and i7 mean the same or do they refer to opposite items?

    Asked by LarryB.

    • Answer i7, i5, i3 used to mean something withing Intel's naming conventions. but all that's change now. i7 and Core 7 do not relate as far as I can tell.

      Answered by GaryS

  • QuestionDoes this computer come with ChatGPT?

    Asked by Chat.

    • Answer Hello there Chat, thanks for taking the time to ask us your question about the Samsung Galaxy Book4. No, ChatGPT is not pre-installed on the advertised Galaxy Book4, however, you can feel free to install it to your device, if you choose. If you have any other questions for us, feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs there a recommended docking station that also charges this laptop?

    Asked by RobertM3.

    • Answer Not aware of any docking station for charging.

      Answered by AlanB

  • QuestionI haven’t had my computer a year and now it’s not charging. Is there a way to figure out what’s going on with it? Will it be covered under the Samsung warranty

    Asked by Ollady.

    • Answer Howdy Ollady, thank you for reaching out with your question about the Samsung Galaxy Book4. Unlike desktop computers, laptops need to be frequently charged since they have an internal battery. If your Samsung PC will not start or turn on, it probably needs a quick charge. On the other hand, if the laptop is not charging or the charger doesn’t seem to be working, or you have a desktop with power issues, then you’ll need to check the power source and some other possible causes. Please take a moment to check out, "Samsung PC does not start, power on, or charge" to help resolve what you have described to be experiencing with your device. Feel free to contact Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs it tough screen

    Asked by Peter.

    • Answer Greetings Peter, thanks for asking us your question about the Samsung Galaxy Book4. No, the advertised Galaxy Book4 does not offer a touchscreen. However, the Galaxy Book4 360, a 2-in-1 convertible version of the laptop, does offer a touchscreen. If you have any other questions for us, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this laptop have a voice dictation to auto typing?

    Asked by CJFLCSW.

    • Answer Hi CJFLCSW, thank you for taking the time to ask us your question about the Samsung Galaxy Book4. Yes, the advertised Galaxy Book4 has built-in voice dictation capabilities. If you have additional questions for us or if you would like any further assistance, feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhere is the power button and how long does is take to charge?

    Asked by Summer.

    • Answer Greetings Summer, thank you for finding the time out of your day to ask us your questions about the Samsung Galaxy Book4. The power button on the Galaxy Book4 is located on the top row of your keyboard, furthest button to the right. This button also serves as a Fingerprint recognition sensor. Charging time for the Galaxy Book4 may vary depending on the specific model and configuration. You can anticipate a full charge to take a few hours before being completed. If you have any other questions or if you would like any further assistance, please feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow well can this laptop handle video editing speed

    Asked by EarlLeeGraves.

    • Answer Very fast

      Answered by RefaatH

  • QuestionIs this suitable for small business/remote work

    Asked by MEME.

    • Answer Yes. That is precisely what I have bought it and have been using it for. Have done several Teams virtual meetings with no issues.

      Answered by GinaC