Questions & Answers

Q: QuestionAre these louder than previous models of samsung earbuds?

Asked 1 year ago by Ghost.

• A:Answer Yes and no. They offer more of a 3D audio profile and much better noise canceling than previous models. The drivers themselves sound a bit louder but nothing ear shattering. Very good quality.

  Answered 1 year ago by LaadGunnerVerified Purchase

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Q: Questionwhen will the galaxy buds3 pro be available for purchase again?

Asked 1 year ago by liyah.

• A:Answer They were re-released as of August 23rd.

  Answered 1 year ago by EntropicBoyVerified Purchase

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Q: QuestionCan my Samsung galaxy fold 5 work with the Galaxy bugs pro earbugs 3 to be able to translate languages?

Asked 2 months ago by TonyD.

• A:Answer Hello there Tony, thank you for taking the time to ask us your question about the Samsung Galaxy Buds3 Pro. Yes, your Galaxy Fold5 can work with the Galaxy Buds3 Pro to translate languages by utilizing Galaxy AI features to provide real-time, in-ear interpretation. If you have additional questions for us, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionDoes the Samsung Galaxy Buds 3 Pro Wireless earbuds have ai real-time language interpretation? If so is it compatible with all Samsung Galaxy phones?

Asked 3 months ago by KevinGPTX.

This question was asked about the related product: Samsung - Galaxy Buds3 Pro Wireless Earbud Headphones - White

• A:Answer Good day Kevin, thanks for asking us your questions about the Samsung Galaxy Buds3 Pro. Yes, the advertised Galaxy Buds3 Pro features AI real-time language interpretation via the "Interpreter" app with Galaxy AI, allowing for translated conversations and calls, but it primarily works best and is designed for compatible Samsung Galaxy phones for the full experience, requiring the phone for processing and display. Check out, "Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE" if you would like to learn more about utilizing these features. If you have additional questions for us, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionHello. I just migrated from Samsung cellphone to iPhone. Galaxy app doesn't work for iPhone, it means that 90% of functions are gone, even the chance to enable/disable noise cancelling. Is there any way to get all functions back? Thanks. Claudio.

Asked 6 months ago by ClaudioFortunato.

• A:Answer Unfortunately, not just like Andriod users don't have access to airpod functions.

  Answered 5 months ago by ChrisHVerified Purchase

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Q: QuestionHow do these fit for people with small and extra small ears? Also I am very aware that they come with different tip sizes but when some products advertise small it doesn't always mean snug for others. Do they stay in pretty well?

Asked 9 months ago by BrittW.

• A:Answer I have same ears as well and they do just fine

  Answered 9 months ago by FredWVerified Purchase

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Q: QuestionCan you use it as a hearing aid or hearing conversations louder?

Asked 10 months ago by DaFactor.

• A:Answer Greetings DaFactor, thank you for asking us your question about the Samsung Galaxy Buds3 Pro. The Galaxy Buds3 Pro has not been certified as a hearing aid device; however, the Galaxy Buds3 Pro can be used to hear conversations louder through features like "Ambient Sound" and "Enhanced Voice Detection". These features amplify surrounding sounds, including speech, making it easier to hear conversations in noisy environments or with those who speak softly. If you have any other questions, let us know by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionWhat is the connectivity range for the galaxy 3 pro buds?

Asked 1 year ago by Curious.

• A:Answer Thanks for reaching out! When using the Galaxy Buds3 Pro, please ensure that your earbuds and the Bluetooth device are within a 10-meter range. Keep in mind that the effective distance may vary depending on the surrounding environment. For any further questions, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDo these eat buds allow for conversation awareness or do they have a hearing aid function? If not, which Samsung buds have this feature?

Asked 1 year ago by Tphk.

• A:Answer yes, they can filter out ambient noise, making them kinda like a hearing aid.

  Answered 1 year ago by FelixLighterVerified Purchase

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Q: QuestionAre they wireless charging?

Asked 1 year ago by Chelle.

• A:Answer Hi there Chelle, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy Buds3 Pro. That's a great question! Yes, the Buds3 Pro can be charged wirelessly. If you have additional questions for us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionAre they compatible with A25?

Asked 4 days ago by Ashaley.

• A:Answer Hi there Ashaley, thank you for asking us your question about the Samsung Galaxy Buds3 Pro. Yes, the advertised Galaxy Buds3 Pro are compatible with the Galaxy A25. Galaxy devices are designed to work together seamlessly. Feel free to check out, "How to connect Galaxy Buds to other devices" if you would like to learn more about compatibility options. If you would like further assistance, please feel free to contact Support. Thanks for being a cherished Samsung customer. - Debra

  Answered 3 days ago by Samsung

  
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Q: QuestionIs the case wireless charged 🤔

Asked 5 days ago by Gunner52180.

• A:Answer Yes this case can charged wireless or wired

  Answered 4 days ago by JustinMVerified Purchase

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Q: QuestionCan I use these with the Galaxy Tab A11plus?

Asked 6 days ago by CC.

• A:Answer Yes, i use them with my galaxy tab S7

  Answered 4 days ago by JustinMVerified Purchase

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Q: QuestionWill these work and interact translate on a Google pixel 10?

Asked 6 days ago by TyronD.

• A:Answer Good day Ty, thanks for reaching out to ask us your question about the Samsung Galaxy Buds3 Pro. No, the advertised Galaxy Buds3 Pro cannot perform real-time AI translation (Interpreter mode) when paired with a Google Pixel 10 or any non-Samsung phone. While the Buds3 Pro can connect to a Pixel phone via Bluetooth for audio and ANC, the advanced Galaxy AI translation features, specifically hearing translated speech in your ears, are exclusive to Galaxy devices running One UI 6.1 or later. Please feel free to reach out to Support if you have additional questions for us. Thank you for being a valued Samsung customer. - Debra

  Answered 5 days ago by Samsung

  
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Q: QuestionI'd like to know if these Samsung Galaxy Buds3 Pro Wireless Earbud Headphones have a translation option, or is this feature only available on newer models?

Asked 1 week ago by RitaB.

This question was asked about the related product: Samsung - Galaxy Buds3 Pro Wireless Earbud Headphones - White

• A:Answer No silver

  Answered 1 week ago by user261188lupis

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Q: QuestionAre the open box ear buds still covered under the original manufacturer warranty?

Asked 1 month ago by Mo.

This question was asked about the related product: Samsung - Galaxy Buds3 Pro Wireless Earbud Headphones - White

• A:Answer Yes

  Answered 2 weeks ago by SELENEFVerified Purchase

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Q: QuestionCan the Galaxy earbuds 3 pro or 4 pro charging case be located if lost?

Asked 1 month ago by Tony.

• A:Answer No

  Answered 1 week ago by user261188lupisVerified Purchase

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Q: QuestionCan the tips be changed to different sizes?

Asked 1 month ago by Me.

• A:Answer Indeed, they can be switched out, there are extra eartips in the box along with the charging cable

  Answered 1 month ago by JuanPVerified Purchase

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Q: QuestionWhat features will work with and S23 Ultra?

Asked 1 month ago by Cruiseboy.

• A:Answer Good day Cruiseboy, thank you for asking us your question about the Samsung Galaxy Buds3 Pro. The advertised Galaxy Buds3 Pro paired with the S23 Ultra offer a seamless, high-fidelity experience featuring Galaxy AI-powered Adaptive Noise Cancellation and EQ, real-time translation via Interpreter mode, and 360 Audio with head tracking. You'll also get exclusive features like Ultra High-Quality audio, voice controls for calls/music, and automatic device switching within the Samsung ecosystem. If you have any other questions for us, please let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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