Questions & Answers

Q: QuestionWhere do I buy insurance for cellphone and is there a user guide to download for Galaxy S 10?

Asked 5 years ago by Motorman750.

• A:Answer Source and get pricing for the insurance on line before buying phone. It may influence where you buy the phone as part of the deal you want. If it is cost effective it may be best to buy the insurance when and where you buy the phone .

  Answered 5 years ago by KPER

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Q: QuestionDoes the camera system include a telephoto lens / optical zoom feature?

Asked 5 years ago by queenb41.

• A:Answer Hello queenb41, good question! Please follow this link (https://www.samsung.com/us/mobile/galaxy-s10/camera/) to learn more about all the different specifications for this camera! ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionI have an S6, with Tracfone. Since the S10 is unlocked, it should work with Tracfone swapping out SIM card?

Asked 5 years ago by Turk.

• A:Answer Yes you can

  Answered 5 years ago by BrandonD

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Q: QuestionAn unlocked phone is fine but will it also work with T-Mobile?

Asked 5 years ago by John.

• A:Answer Yes it will work. I have an unlocked phone with T-Mobile.

  Answered 5 years ago by GSP27Verified Purchase

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Q: QuestionDoes this phone support Wi-Fi calling on verizon?

Asked 5 years ago by Snomobeel.

• A:Answer Yes

  Answered 5 years ago by KingZoe

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Q: QuestionIs the samsung galaxy s10 much better than the s9???

Asked 5 years ago by albion59.

• A:Answer I had the Galaxy S9 and this is definitely an upgrade. It has most of the same features plus new added ones! I have no regrets upgrading and I definitely recommend!

  Answered 5 years ago by Rudolf

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Q: QuestionIs the S10 Samsung Galaxy phone new or refurbished?

Asked 5 years ago by Ida.

• A:Answer Phone is brand new.

  Answered 5 years ago by RayRodVerified Purchase

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Q: QuestionCan I use this model with Tracfone?

Asked 6 years ago by Saraellen.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue

• A:Answer Yes, you can use this model with Tracfone.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI am from South Africa so can I just buy the S10 with activate later version then when I get to South Africa I just put my local sim card then everything will be fine? And lastly do you have any store near by Wisconsin Dells where I could go?

Asked 6 years ago by Siya.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue

• A:Answer Hi Siya for your first question yes if you buy. The Unlock S10 phone you are able to put another phone company SIM card for your second question I’m not actually sure about a store that would be closest to.

  Answered 6 years ago by KionVerified Purchase

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Q: Questionwill my unlocked USA Samsung S10 work with a UK carrier sim card and will i loose anything?

Asked 6 years ago by Peter.

• A:Answer It shouldn't be a problem. I wouldn't suspect that you would lose anything. Just the opposite you'll probably gain more being a different country and all. I hope this helped you.

  Answered 6 years ago by DinibdawgVerified Purchase

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Q: QuestionCan this phone be activated on boost mobile?

Asked 6 years ago by Technology.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - White

• A:Answer Yes, it can be activated on Boost mobile.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHi, Is there any option to get S10e 256GB or S10 512gb Dual sim phones?

Asked 6 years ago by Anand.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone (Unlocked) - Flamingo Pink

• A:Answer Not yet, but am keeping my eyes open for next year.

  Answered 6 years ago by HDRider

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Q: QuestionWhat does it mean to activate today?

Asked 6 years ago by Mateo.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - White

• A:Answer Activate today means you dont have a phone plan whether that's Verizon, tmobile, sprint etc. If you already have a plan with any phone company then you choose activate later and all you have to do is pop your sim card and and transfer all your data from old phone to the new one. Before you buy check the details to see if your phone provider works with the s10

  Answered 6 years ago by SteveVerified Purchase

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Q: QuestionHi, Is this unlocked phone work in UK? And, is it Dual Sim or Single!. If I activate with verizon, can I change the network to any UK GSM?

Asked 6 years ago by Anand.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone (Unlocked) - Flamingo Pink

• A:Answer I've not tried in the UK as yet, and it's a single sim. The new dual sim phones come out later this year. I'm interested in trying in the UK and other countries.

  Answered 6 years ago by HDRider

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Q: QuestionWill this unlocked phone work on the straight talk network?

Asked 6 years ago by Ray.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone (Unlocked) Prism - Black

• A:Answer Yes

  Answered 6 years ago by Mike69Verified Purchase

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Q: QuestionIf I buy an unlocked S10, can I use my Consumer Cellular sim card and can I get a trade in on my Note 8?

Asked 7 years ago by Will1546.

• A:Answer I don't know about the trade in part, but I do know that if you buy an unlocked phone, you can use your Consumer Cellular sim card. That is what I did. Best Buy took care of taking out the sim card, putting it in the new phone, transferring the data, etc. Easy peasy, and I walked out 15 minutes later with new operational phone in hand.

  Answered 6 years ago by LonnieVerified Purchase

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Q: QuestionDoes the unlocked version comes with 2 SIM slots??

Asked 7 years ago by cgn75.

• A:Answer One for sim card and the another one for microsd

  Answered 7 years ago by BenxVerified Purchase

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Q: QuestionDoes this come with the wireless earbuds

Asked 7 years ago by Dan.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - White

• A:Answer I had a chat with a rep from Best Buy. She informed me that if you pre-order the S10 or S10+ you will receive the galaxy air buds. This is what she said: You can receive a pair of Samsung Galaxy Buds (est. value $XXX.99) (“Gift”) on the purchase of a Samsung Galaxy S10 or S10+ on device instalment plan, 2-year contract plan, lease or outright purchase at full retail price. You will need follow instructions on the Shop Samsung app ("App") to submit required info. Gift will be mailed approximately 6–8 weeks after verification of Qualifying Purchase.

  Answered 7 years ago by Cyndi

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Q: Questioncan you use Google Pay on the Samsung S10?

Asked 3 weeks ago by CATcya.

• A:Answer Good day CATcya, thank you for asking us your question about the Samsung Galaxy S10. Yes, the Google Play Store is pre-installed on Galaxy devices. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 2 weeks ago by Samsung

  
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