Questions & Answers

Q: QuestionDoes the S20 series have smart replies for text messages and other chat apps like the Pixel has?

Asked 4 years ago by jayk.

Q: QuestionIf you pay off the installment agreement early, are you able to close the line of service at this point without a termination fee?

Asked 5 years ago by Rob.

• A:Answer According to a Verizon representative, To get out of the agreement you pay off the phone. There are no contracts with Verizon plans, they run month to month. I hoped this helped.

  Answered 4 years ago by BustNan1

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Q: QuestionDoes best buy take trade ins

Asked 5 years ago by Tom.

• A:Answer Yes-go to store to get new phone and turn in old phone.

  Answered 5 years ago by SDSKVerified Purchase

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Q: Questioni am currently with metro pc ihave an unlimited plan for $50 A MONTH HOW MUCH WOULD A VERIZON plan cost i was with verizon for 25 yrs my wife has verizon she is retired from verizon and i am a combat wounded veitnam veteran????

Asked 5 years ago by johnnymac.

• A:Answer I think the best thing would be to call Verizon. If you added your phone to your wife, should help, I know they have special plans especially if you are veteran.

  Answered 5 years ago by BckyRN

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Q: QuestionI just purchased the S20+. The included charger has a very short cord. What type of charger is this? I need to purchase one with a longer cord as well as something for my car because what I had does not work with this either.

Asked 5 years ago by MomofTMK.

• A:Answer It takes a standard usb c cord and you can use a longer or shorter one with the same charger. If you have a newer vehicle it probably has charging ports, if not you can get an adaptor to go into the round power outlets.

  Answered 5 years ago by Ted74

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Q: QuestionWhat is the criteria for the trade in

Asked 5 years ago by frank.

This question was asked about the related product: Samsung - Galaxy S20+ 5G Enabled 128GB - Cosmic Gray (Verizon)

Q: QuestionDo you have the screen protector for the Samsung galaxy s20 ULTRA? In stock?

Asked 5 years ago by Zaya.

Q: QuestionI would like to purchase the Aura Blue S20+5G for my wife's Christmas present. With the 14 day return policy what options would i have for exchange since she will not be opening until Christmas Day. She may want a different color option.

Asked 5 years ago by Butch.

• A:Answer You may have to call customer service for that answer. However, this is my first non-black phone and i love the blue color.

  Answered 5 years ago by RrrrVerified Purchase

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Q: QuestionDo I have to open a new account to get the black Friday price or can I just upgrade my phone since it's already paid off.

Asked 5 years ago by Adan.

Q: QuestionDoes the S20+ 5G support Verizon's 5G UW?

Asked 5 years ago by Mitch.

• A:Answer I was in Worcester, Mass earlier this week and I was on 5G.

  Answered 5 years ago by Ted74

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Q: QuestionDoes the Galaxy S20+ 5G have any sensors other than for fingerprint? (i.e. the S20 5G UW has: Accelerometer, Barometer, Fingerprint sensor, Geomagnetic sensor, Gyro sensor, Hall effect sensor, Proximity sensor, RGB light sensor)

Asked 5 years ago by GSODave.

• A:Answer The S20+ is a larger phone and has a bigger battery. I believe all the other features are the same.

  Answered 5 years ago by webmasher

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Q: QuestionI'm looking at a Gallaxy 20+5G which would replace my iphone 6 plus which was destroyed in an accident. My plan is to have it carried the Verizon plan with my wife's . phone. My wife is concerned that the Gallaxy might cause problems with her Iphone 8.

Asked 5 years ago by Rossini.

• A:Answer Wouldn't know why that would be an issue. We have 9 devices on our plan (Verizon) and they are a mix of Galaxy devices and various versions of iPhones. No problems that I can see. The S20+5G will be 5G enabled, her iPhone will not. Again, ours has 3 5G phones, all the rest are 4G LTE. No issues.

  Answered 5 years ago by webmasher

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Q: QuestionIs the Verizon S20 plus available with more memory? The 512GB does not come up as an option when ordering?

Asked 5 years ago by MomofTMK.

• A:Answer Yes 512gb, they do make it.

  Answered 5 years ago by Jason

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Q: QuestionThe S20+ is currently on sale if I go with a 24 month payment plan. I have $300 in rewards. Can I apply these rewards to it?

Asked 5 years ago by Chuy.

Q: QuestionWhat’s is I purchase then decide to move to another carrier. If I pay phone off prior will I still receive discounted price?

Asked 5 years ago by Question.

• A:Answer Depends on the initial carrier and current policies but shouldn't be an issue. All should unlock for you once you pay off and many will unlock sooner. As of Sept 2020, Verizon said that they would unlock the phone automatically as soon as it is beyond the return window.

  Answered 5 years ago by JWDC

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Q: Questioncan I get a trading offer. For my Samsung 10

Asked 5 years ago by Thomasine.

• A:Answer I would check samsungs site first, they give amazing deals for trade ins

  Answered 5 years ago by Jason

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Q: QuestionWhat does enabled mean when purchasing a smartpphone

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S20+ 5G Enabled 128GB - Cloud Blue (Verizon)

Q: QuestionA stylus is pictured with the phone ... is one included with the phone and does it slide into the phone?

Asked 5 years ago by Trisha.

This question was asked about the related product: Samsung - Galaxy S20+ 5G Enabled 128GB - Cloud Blue (Verizon)

• A:Answer Hi, Trisha. The Galaxy S20+ 5G does not come with a S Pen. If this is still an interest for you, please look into our Galaxy Note series. Thank you for asking this question. ^Kayla

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you do a down payment? If so, how do you do it online?

Asked 5 years ago by Ky.

• A:Answer I am not sure about doing it online. You can do down payments, in $25.00 increments, in the store.

  Answered 5 years ago by dissapointedVerified Purchase

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